ATI 2400 User Guide - Page 43

Reference, Troubleshooting

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CHAPTER 5: Troubleshooting 37 Reference This chapter offers troubleshooting tips and provides customer-care, warranty, and compliance information. Troubleshooting The following troubleshooting tips may help if you experience problems. ATI's documentation contains helpful installation/configuration tips and other valuable feature information. Please contact your dealer for more advanced troubleshooting information. General Troubleshooting Problem Computer Does Not Boot-Up Properly Possible Solution • Verify that the installation instructions were properly followed. • Check that the card is properly installed in your system and connected to your monitor. • If you have problems during start-up, restart your computer in Safe Mode. While starting Windows® XP, press and hold F8 until you see the Windows® Advanced Options Menu. Use the arrow keys to select Safe Mode, and press Enter. • Check the system configuration utility of your operating system for the interrupt assignments. • Contact ATI's Customer Care or your local technical support.

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Troubleshooting 37
CHAPTER 5:
Reference
This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
General Troubleshooting
Problem
Possible Solution
Computer Does
Not Boot-Up
Properly
•
Verify that the installation instructions were properly
followed.
•
Check that the card is properly installed in your
system and connected to your monitor.
•
If you have problems during start-up, restart your
computer in
Safe Mode
.
While starting Windows® XP, press and hold
F8
until
you see the Windows® Advanced Options Menu. Use
the arrow keys to select
Safe Mode
, and press
Enter
.
•
Check the system configuration utility of your
operating system for the interrupt assignments.
•
Contact ATI’s Customer Care or your local technical
support.