Apple G3 User Guide - Page 30

Other problems

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Other problems: If you have a problem with your Internet connection: m Make sure the telephone line is connected to the modem (W) port and the line is functioning properly. If that doesn't work, make sure your Internet settings are configured correctly. m Open the Internet Connect application in the Applications folder to check your dialup or AirPort settings. Open System Preferences and click Network to check your Internet settings. m If you're not sure of the correct information for your Internet settings, contact your Internet service provider. If you have a problem connecting other devices: m Make sure that the device is properly connected. Try unplugging and plugging in the device again. m Check to see if the devbice has software that needs to be installed. m If that doesn't work, contact the device manufacturer. If you have a problem with an application: m For problems with software, contact the software manufacturer. m For support and contact information about the software that came with your computer, go to www.apple.com/guide If you didn't find the information you were looking for on this page: m Look in Mac Help. Click the Finder icon in the Dock, then choose Mac Help from the Help menu. Type a question in the search window (for example, type "How do I eject a disc?") and click Ask. If you suspect there may be a problem with your computer hardware: m You can use the Apple Hardware Test CD to help you determine if there is a problem with one of your computer's components, such as the memory or processor. 29

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29
Other problems:
If you have a problem with your Internet connection:
m
Make sure the telephone line is connected to the modem (
W
) port
and the line is functioning properly.
If that doesn’t work, make sure your Internet settings are
configured correctly.
m
Open the Internet Connect application in the Applications folder to
check your dialup or AirPort settings. Open System Preferences and
click Network to check your Internet settings.
m
If you’re not sure of the correct information for your Internet settings,
contact your Internet service provider.
If you have a problem connecting other devices:
m
Make sure that the device is properly connected. Try unplugging and
plugging in the device again.
m
Check to see if the devbice has software that needs to be installed.
m
If that doesn’t work, contact the device manufacturer.
If you have a problem with an application:
m
For problems with software, contact the software manufacturer.
m
For support and contact information about the software that came
with your computer, go to www.apple.com/guide
If you didn’t find the information you were looking for on this
page:
m
Look in Mac Help. Click the Finder icon in the Dock, then choose
Mac Help from the Help menu. Type a question in the search window
(for example, type “How do I eject a disc?”) and click Ask.
If you suspect there may be a problem with your computer
hardware:
m
You can use the Apple Hardware Test CD to help you determine if
there is a problem with one of your computer’s components, such as
the memory or processor.