Apple M9628LL Service Guide - Page 147

Symptom Charts, How to Use the Symptom Charts, AirPort Extreme Card, Battery

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Symptom Charts How to Use the Symptom Charts The Symptom Charts included in this chapter will help you diagnose specific symptoms related to the product. The steps to solve a symptom are listed sequentially. You might not need to perform every step before the symptom is solved. Start with the first step, and then test for the symptom. If the symptom persists, replace any modules you removed, go to the next step, and test again. Continue down the list until the symptom is solved. AirPort Extreme Card AirPort Extreme Card not recognized 1. Use Software Update in Mac OS X system preferences or see the Apple Software Updates web page to make sure the latest version of AirPort software is installed. 2. Reseat AirPort Extreme Card and make sure AirPort antenna cable is fully connected. 3. Remove and reinstall the AirPort software. 4. Replace with known-good AirPort Extreme Card. 5. Replace logic board. Battery The battery won't charge 1. Remove any connected peripherals. 2. Try known-good power outlet. 3. Try known-good power adapter and power cord. Note: Verify that power adapter connector glows amber or green. If the power adapter light is green, turn over the computer and press the battery button. The battery lights should glow green and stay on if the power adapter is operating correctly. 4. Try known-good battery. Symptom Charts iBook G4 (14.1 LCD) Troubleshooting - 1

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iBook G4 (14.1 LCD) Troubleshooting -
1
Symptom Charts
Symptom Charts
How to Use the Symptom Charts
The Symptom Charts included in this chapter will help you diagnose specific symptoms
related to the product.
The steps to solve a symptom are listed sequentially. You might not need to perform every
step before the symptom is solved. Start with the first step, and then test for the symptom.
If the symptom persists, replace any modules you removed, go to the next step, and test
again. Continue down the list until the symptom is solved.
AirPort Extreme Card
AirPort Extreme Card not recognized
1.
Use Software Update in Mac OS X system preferences or see the Apple Software
Updates web page to make sure the latest version of AirPort software is installed.
2.
Reseat AirPort Extreme Card and make sure AirPort antenna cable is fully connected.
3.
Remove and reinstall the AirPort software.
4.
Replace with known-good AirPort Extreme Card.
5.
Replace logic board.
Battery
The battery won't charge
1.
Remove any connected peripherals.
2.
Try known-good power outlet.
3.
Try known-good power adapter and power cord.
Note:
Verify that power adapter connector glows amber or green. If the power
adapter light is green, turn over the computer and press the battery button. The
battery lights should glow green and stay on if the power adapter is operating
correctly.
4.
Try known-good battery.