Arlo Essential Video Doorbell Wire-Free User Manual - Page 39

Change Your Settings, Two-step verification

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Page 39 highlights

7. Change Your Settings Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you're using a computer, enter https:// my.arlo.com/#/login in the address bar of the browser. Two-step verification Two-step verification helps protect your account by adding another layer of security when you log in to your Arlo account. Arlo will verify your identity anytime you sign in with a new device. You can have up to five different two-step verification methods, in addition to the email address associated with your Arlo account. You must enable two-step verification enabled to access your Arlo account. This is to protect your data and add an extra layer of security to your Arlo account. Before you set up two-step verification, make sure that you can log in to the email address associated with your Arlo account. Your account email is always used as a backup option to log in to your account. Note: If you're a Friend on someone's Arlo account, and the account owner sets up two-step verification, you don't have to use two-step verification to log in. Likewise, if you set up twostep verification as a Friend on an Arlo account, the account owner isn't affected. How two-step verification works To sign in with two-step verification, you must first enter your email address and password. Then, you must verify your identity with a security code (delivered by SMS text message or email) or confirmation from an already trusted device. Requiring two pieces of information helps to prevent any unwanted log in, even if someone has your Arlo account password. • Trusted device. You can trust a device on your Arlo account so that you never have to verify your log in with a push notification or text message. The device shows up under the list of trusted devices in Settings > Profile > Login Settings > Two-Step Verification. • Push notification. When someone attempts to log in to your Arlo account on a new device, Arlo sends a push notification to a previously trusted (and currently logged in) iOS or Android device. Tap the push notification on the trusted device to approve or deny the log in. 39

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39
7. Change Your Settings
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter
https://
my.arlo.com/#/login
in the address bar of the browser.
Two-step verification
Two-step verification helps protect your account by adding another layer of security when you
log in to your Arlo account. Arlo will verify your identity anytime you sign in with a new device.
You can have up to five different two-step verification methods, in addition to the email
address associated with your Arlo account.
You must enable two-step verification enabled to access your Arlo account. This is to protect
your data and add an extra layer of security to your Arlo account. Before you set up two-step
verification, make sure that you can log in to the email address associated with your Arlo
account. Your account email is always used as a backup option to log in to your account.
Note:
If you’re a Friend on someone’s Arlo account, and the account owner sets up two-step
verification, you don’t have to use two-step verification to log in. Likewise, if you set up two-
step verification as a Friend on an Arlo account, the account owner isn’t affected.
How two-step verification works
To sign in with two-step verification, you must first enter your email address and password.
Then, you must verify your identity with a security code (delivered by SMS text message or
email) or confirmation from an already trusted device. Requiring two pieces of information
helps to prevent any unwanted log in, even if someone has your Arlo account password.
•
Trusted device
. You can trust a device on your Arlo account so that you never have to
verify your log in with a push notification or text message. The device shows up under the
list of trusted devices in
Settings > Profile > Login Settings > Two-Step Verification
.
•
Push notification
. When someone attempts to log in to your Arlo account on a new device,
Arlo sends a push notification to a previously trusted (and currently logged in) iOS or
Android device. Tap the push notification on the trusted device to approve or deny the log
in.