Arlo Essential Video Doorbell Wire-Free User Manual - Page 73

Not receiving push notifications, Check the rules for armed modes

Get Arlo Essential Video Doorbell Wire-Free PDF manuals and user guides View all Arlo Essential Video Doorbell Wire-Free manuals
Add to My Manuals
Save this manual to your list of manuals

Page 73 highlights

Essential Wire-Free Video Doorbell Not receiving push notifications You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app. You receive Arlo alerts even if your device is sleeping. Check the rules for armed modes Check the rules in your modes. Make sure that push notification is enabled in the Armed mode or in a custom mode if you created one. 1. Open the Arlo app. 2. Tap the Mode button. 3. Select the Essential Wire-Free Video Doorbell. A list of modes displays. 4. Tap Edit next to Armed. 5. Tap Edit next to the rule. 6. Under Alert, make sure that the Push Notification check box is selected. 7. If you made changes, tap Save. Check the Arlo app notification settings on an iOS device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications might be disabled on your iOS device. 1. Tap the Settings icon for your iOS device. 2. Tap Notifications > Arlo. 3. Make sure that Allow Notification is selected. Check the Arlo app notification settings on an Android device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications might be disabled on your Android device. 1. Tap the Settings icon for your Android device. 2. Tap Application Manager > Arlo. 3. Make sure that the Show Notifications setting is selected. Troubleshooting 73 User Manual

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
73
Troubleshooting
Essential Wire-Free Video Doorbell
User Manual
Not receiving push notifications
You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile
device.
Arlo registers your device for push notification when you log in. If you used the logout
option instead of simply exiting the app, you must log back in to the app. You receive Arlo
alerts even if your device is sleeping.
Check the rules for armed modes
Check the rules in your modes. Make sure that push notification is enabled in the Armed mode
or in a custom mode if you created one.
1.
Open the Arlo app.
2.
Tap the
Mode
button.
3.
Select the Essential Wire-Free Video Doorbell.
A list of modes displays.
4.
Tap
Edit
next to Armed.
5.
Tap
Edit
next to the rule.
6.
Under Alert, make sure that the
Push Notification
check box is selected.
7.
If you made changes, tap
Save
.
Check the Arlo app notification settings on an iOS device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app push
notifications might be disabled on your iOS device.
1.
Tap the
Settings
icon for your iOS device.
2.
Tap
Notifications > Arlo
.
3.
Make sure that
Allow Notification
is selected.
Check the Arlo app notification settings on an Android device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app push
notifications might be disabled on your Android device.
1.
Tap the Settings icon for your Android device.
2.
Tap
Application Manager > Arlo
.
3.
Make sure that the
Show Notifications
setting is selected.