Arlo Wire-Free User Manual - Page 62

Verify That the Arlo Base Station Is Online, If You Said No to Push Notifications at Installation

Page 62 highlights

The Arlo notification settings display. 3. Make sure that the Show Notifications setting is selected. 4. If you made changes, tap Save. Your settings are saved. If You Said No to Push Notifications at Installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it is not presented again unless the device is restored or the app is uninstalled for at least a day. If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and allow notifications. If you do not want to wait a day before you reinstall the app, you can use the system clock on your device to simulate a day. Set the system clock forward a day or more, turn your device off, and then turn the device back on. After you reinstall the app, return the system clock to the correct setting. Verify That the Arlo Base Station Is Online To determine whether your base station is online, check the Internet LED on the front of the base station: • If the Internet LED is solid green, the base station is connected to the Internet. • If the Internet LED is amber, the base station is not connected to the Internet. If you are not at the same location as your Arlo base station, log in to your Arlo account and check the following: • If you can review the video feed from each of your Arlo cameras, your base station is connected to the Internet. • If you see an error message (such as "Base Station Offline" or something similar) instead of video feed, your base station is not connected to the Internet. 62

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The Arlo notification settings display.
3.
Make sure that the
Show Notifications
setting is selected.
4.
If you made changes, tap
Save
.
Your settings are saved.
If You Said No to Push Notifications at Installation
When you install the Arlo app for the first time, to receive alerts, you must
select
Allow
when asked if you want Arlo to send you push notifications.
For
iOS apps, after you respond to this alert, it is not presented again unless the
device is restored or the app is uninstalled for at least a day.
If you said
no on an iOS device, uninstall the app, wait for a day, and then
reinstall it, and allow notifications. If you do not want to wait a day before you
reinstall the app, you can use the system clock on your device to simulate a day.
Set the system clock forward a day or more, turn your device off, and then turn
the device back on. After you reinstall the app, return the system clock to the
correct setting.
Verify That the Arlo Base Station Is Online
To determine whether your base station is online, check the Internet LED on the
front of the base station:
If the Internet LED is solid green, the base station is connected to the Internet.
If the Internet LED is amber, the base station is not connected to the Internet.
If you are not at the same location as your Arlo base station, log in to your Arlo
account and check the following:
If you can review the video feed from each of your Arlo cameras, your base
station is connected to the Internet.
If you see an error message (such as “Base Station Offline” or something similar)
instead of video feed, your base station is not connected to the Internet.