BenQ WDC10 User Manual - Page 61

Picture, Quality Mode, Power, Network, Standby Mode, Reset the InstaShow Button.

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Category The InstaShow Button The InstaShow Host Problem The InstaShow Button automatically restarts sometimes. The LED indicator on the InstaShow Button remains static red even after it has been powered on for 30 seconds. The pairing function cannot be executed via the MODE key while the InstaShow Button is powered on and the LED starts flashing red. Nothing is shown on the display at all. Cause Insufficient power supply. The InstaShow Button has not been properly powered off during the resetting process The display is switched off. The wrong input is selected. The display cable is not connected properly. The display fails to show the InstaShow Host's output resolution at 720p in "Guide Screen" or "Idle Screen". The InstaShow Host is in Network Standby Mode when network standby function is enabled. Solution • Make sure you use USB 3.0 as the power supply for the InstaShow Button. • If the USB 2.0 port is the only option for the power supply for the InstaShow Button, try to reduce the power consumption of the InstaShow Button by changing Picture Quality Mode to Low Power in Web Management. Reset the InstaShow Button. Switch on the display. Select the correct input. Insert the HDMI cable between the InstaShow Host and the display device again. Replace the display with a new one that supports output resolution at 720p. Press the Present key of the InstaShow Button to start presentation. Troubleshooting 61

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61
Troubleshooting
The InstaShow
Button
The InstaShow
Button
automatically
restarts sometimes.
Insufficient power
supply.
• Make sure you use USB 3.0 as
the power supply for the
InstaShow Button.
• If the USB 2.0 port is the only
option for the power supply
for the InstaShow Button, try
to reduce the power
consumption of the InstaShow
Button by changing
Picture
Quality Mode
to
Low
Power
in Web Management.
The LED indicator
on the InstaShow
Button remains
static red even after
it has been powered
on for 30 seconds.
The InstaShow
Button has not been
properly powered off
during the resetting
process
Reset the InstaShow Button.
The pairing function
cannot be executed
via the
MODE
key
while the InstaShow
Button is powered
on and the LED
starts flashing red.
The InstaShow
Host
Nothing is shown
on the display at all.
The display is
switched off.
Switch on the display.
The wrong input is
selected.
Select the correct input.
The display cable is
not connected
properly.
Insert the HDMI cable between
the InstaShow Host and the
display device again.
The display fails to
show the InstaShow
Host’s output
resolution at 720p in
"Guide Screen" or
"Idle Screen".
Replace the display with a new
one that supports output
resolution at 720p.
The InstaShow Host
is in
Network
Standby Mode
when network
standby function is
enabled.
Press the Present key of the
InstaShow Button to start
presentation.
Category
Problem
Cause
Solution