Bosch HBL8651UC Instructions for Use - Page 30

Service Troubleshooting Chart Oven Problem Possible Causes and Suggested Solutions Oven door is locked and will not open, even after cooling. Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. Oven is not heating. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. Oven is not cooking evenly. Refer to cooking charts for recommended rack position. Check "Getting the Most Out of Your Appliance" for tips and suggestions. Baking results are not as expected. Refer to cooking charts for recommended rack position. Check "Getting the Most Out of Your Appliance" for tips and suggestions. Adjust oven calibration if necessary. See "Oven Temperature Offset" under "Customer Settings". Food takes longer to cook than expected. The oven is carefully calibrated to provide accurate results. However, the temperature can be offset if food is consistently too brown or too light. See "Oven Temperature Offset" under "Customer Settings". Food is overcooked. The oven is carefully calibrated to provide accurate results. However, the temperature can be offset if food is consistently too brown or too light. See "Oven Temperature Offset" under "Customer Settings". Oven light is not working properly. Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out. Oven light does not turn off. Check for obstruction in oven door. Check to see if hinge is bent. Oven light turned on at touchpad; press oven light touchpad to turn off. Cannot remove lens cover on light. There may be soil build-up around the lens cover. Wipe lens cover area with a clean, dry towel prior to attempting to remove the lens cover. English 28 Oven Problem Oven is not selfcleaning properly. Clock and timer are not working properly. "E" and a number appears in display and control beeps. With a new oven there is a strong odor when oven is turned on. Control does not react when a key is touched. Warm air or steam escapes from oven vent. Cooling fan runs even when the oven is turned off. Possible Causes and Suggested Solutions Allow the oven to cool before running self-clean. Always wipe out loose soils or heavy spillovers before running self-clean. If oven is badly soiled, set oven for the maximum self-clean time. Make sure there is electrical power to oven. This is a fault code. Press any key to stop beeping. Reset oven if necessary. If fault code remains, record fault code, turn off oven, and call authorized service technician. This is normal with a new oven and will disappear after a few uses. Operating the self-clean cycle also "burns-off" the smell more quickly. Be sure that surface is clean and dry. Touch the center of the touch key. Use the flat part of your finger. It is normal to see or feel steam or warm air escaping from the oven vent. Do not block the vent. This is normal. The cooling fan will continue to run, even after the oven has been turned off, until the oven has cooled sufficiently. Data Plate The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. The data plate is located on the underside of the control panel: Data Plate Location How to Obtain Service or Parts To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling.