Bosch WTVC6330US User Manual - Page 32

SERVICE and REPAIR d WARNING WARNING - Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper operation that could cause serious damage to the appliance or personal injury. Verify proper operation after servicing. Bosch dryers require no special care other than the care and cleaning noted in the Cleaning and Care section. i If you are having a problem with your dryer, please refer to the troubleshooting table on page 30, before calling for service. If service becomes necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty. If you are having a problem with your Bosch dryer and are not pleased with the service you have received: - First, please contact your installer or the Bosch Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem. - If, after working with your installer or service person, the problem still has not been resolved to your satisfaction, please let us know by either writing to us at, BSH Home Appliances Corporation 5551 McFadden Avenue Huntington Beach, CA 92649 or, calling us at 1Ć800Ć944Ć2904. Please be sure to include (if writing) or have available (if calling) the following information: - Model Number - Serial Number - Date of Original Purchase - Date Problem Originated - Explanation of Problem Also, if writing, please be sure to include a daytime telephone number and a copy of the sales invoice. You will find the model number and serial number information on the rating plate located on the inside of the front panel. The image below shows the approximate location of the rating plate. The model number has a rectangle around it. The serial number is located below the model number. An example is shown below. The manufacturer reserves the right to make changes in the product or manual without notification. 32