Brother International 8050N Users Manual - English - Page 110

Cannot Print in Windows®, When using TCP/IP.

Page 110 highlights

Cannot Print in Windows® Symptom The printer does not print Cannot print with TCP/IP An error message appears on the computer screen Possible Cause Example for Windows® XP Does "Pause Printing" appear in the printer window? Is the printer off? Is the parallel, USB, or Ethernet interface cable loose or disconnected? Is the printer IP address set correctly? (When using TCP/IP.) Is there a reception filter? A printer error has occurred. Action When printing stops because of an error, the printer sometimes switches to the "Pause Printing" state. Follow the steps below to release the printer from the "Pause Printing" state. 1. On the Start menu, click Printers and Faxes. 2. Double-click the appropriate printer. 3. In the printer window, click the Printer menu. 4. On the Printer menu, if Pause Printing is selected, click it to release. Press the I on the power switch to turn the printer on. See Turning the Printer On and Off on page 1-5. Turn the printer off and check the interface cable. If necessary, reconnect it, then turn the printer back on. The IP address might be different. Call your system administrator and set the correct IP address. Use the printer configuration list to confirm the current IP address. Call your system administrator to find out if there is a reception filter set. Check the message and rectify the error accordingly. TROUBLESHOOTING 5 - 4

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TROUBLESHOOTING
5 - 4
Cannot Print in Windows
®
Symptom
Possible Cause
Action
The printer does not
print
Example for Windows
®
XP
Does "Pause Printing" appear in the printer
window?
When printing stops because of an error,
the printer sometimes switches to the
"Pause Printing" state. Follow the steps
below to release the printer from the "Pause
Printing" state.
1. On the
Start
menu, click
Printers and
Faxes
.
2. Double-click the appropriate printer.
3. In the printer window, click the
Printer
menu
.
4.
On the Printer menu, if
Pause Printing
is
selected, click it to release.
Is the printer off?
Press the
I
on the power switch to turn the
printer on.
See
Turning the Printer On and Off
on page
1-5.
Is the parallel, USB, or Ethernet interface
cable loose or disconnected?
Turn the printer off and check the interface
cable. If necessary, reconnect it, then turn
the printer back on.
Cannot print with
TCP/IP
Is the printer IP address set correctly?
(When using TCP/IP.)
The IP address might be different. Call your
system administrator and set the correct IP
address.
Use the printer configuration list to confirm
the current IP address.
Is there a reception filter?
Call your system administrator to find out if
there is a reception filter set.
An error message
appears on the
computer screen
A printer error has occurred.
Check the message and rectify the error
accordingly.