Brother International 8050N Users Manual - English - Page 117

Paper Handling Problems First, make sure that you are using paper that meets our recommended paper specifications. See Suitable and Unsuitable Paper Types on page 2-1. Symptom The printer does not load paper. There is a paper jam. The printed pages are curled, so the face-down output tray cannot hold the maximum number of sheets. The printer does not print. When printing on normal paper, it creases. Action ■ If paper is in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over, and then put it back in the paper tray. ■ Reduce the amount of paper in the paper tray, and then try again. ■ Make sure that manual feed mode is not set in the printer driver. ■ Fan the paper well and put it back in firmly. ■ Wipe the rubber parts of the feed roller with a damp, soft cloth. (See Cleaning the Feeder Roller on page 6-17.) If this does not correct the problem, the feed roller needs to be replaced. Please call your dealer or Brother Customer Service for a replacement. ■ Clear the jammed paper (see Clearing Paper Jams on page 5-17). ■ Wipe the rubber parts of the feed roller with a damp, soft cloth. (See Cleaning the Feeder Roller on page 6-17.) If this does not correct the problem, the feed roller needs to be replaced. Please call your dealer or Brother Customer Service for a replacement. ■ Turn over the paper in the paper tray. ■ Change the printer driver setting in Media Type to a thicker setting. ■ Make sure that the cable is connected to the printer. ■ Make sure that you have chosen the appropriate printer driver. ■ Change the printer driver setting in Media to the Thin paper setting. 5 - 11 TROUBLESHOOTING