Brother International 8050N Users Manual - English - Page 118

Solving Print Problems Symptom Action The printer prints unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too long. We recommend that you use a parallel cable that is less than 2 metres (6 feet) long. ■ Make sure that the printer cable is not damaged or broken. ■ If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■ Check that you have chosen the appropriate printer driver with 'Set as default'. ■ Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. ■ Turn off Printer Status reporting in the Device Options tab in the printer driver. The printer cannot print full pages of a document. ■ Press the Go button to print the data that is left in the printer. ■ If the Go button does not clear the error, reduce the complexity of your document or reduce the print resolution. ■ Change the following settings in the supplied Windows® driver, and then try again. The best combination of the settings below will vary depending on your document. ■ Graphics mode ■ TrueTypeTM mode ■ Use printer TrueTypeTM fonts The printer cannot print full ■ Press the Go button to print the data that is left in the printer. pages of a document. An error ■ Reduce the print resolution or reduce the complexity of your document. message MEMORY FULL appears. ■ Expand the printer memory by adding a DIMM. See Memory expansion on page 2-26. The headers or footers appear ■ Most laser printers have a restricted area that cannot be printed on. This when I view my document on 'unprintable area' is usually the first two lines and the last two lines of a page the screen but they do not (leaving 62 printable lines). Adjust the top and bottom margins of your show up when I print it. document to allow for this. TROUBLESHOOTING 5 - 12