Brother International DCP 330C Users Manual - English - Page 79

Error messages - ink cartridges

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Troubleshooting and Routine Maintenance Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cover is Open Data Remaining Document Jam High Temperature Ink Empty Low Temperature Media Error Near Empty No Cartridge No File Cause Action The scanner cover is not closed Lift the scanner cover and then close it completely. again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks. Print data is left in the machine's Re-start printing from your computer. memory. Print data is left in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine. Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again. The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Using the ADF (DCP-540CN only) on page 10. See Document jam (DCP-540CN only) on page 69. The print head is too warm. Allow the machine to cool down. One or more of the ink cartridges Replace the ink cartridges. (See Replacing is empty. The machine will stop the ink cartridges on page 72.) all print operations. The print head is too cold. Allow the machine to warm up. The media card is either corrupted, improperly formatted, or there is a problem with the media card. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive by putting in another media card that you know is working. One or more of the ink cartridges Order a new ink cartridge. (See Ordering are running out of ink. accessories and supplies on page ii.) An ink cartridge is not installed properly. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 72.) The media card in the media drive does not contain a .JPG file. Put the correct media card into the slot again. 67

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Troubleshooting and Routine Maintenance
67
Error messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
.
Error Message
Cause
Action
Cover is Open
The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Re-start printing from your computer.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer
was sending the data to the
machine.
Press
Stop/Exit
. The machine will cancel
the job and clear it from the memory. Try to
print again.
Document Jam
The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See
Using the ADF (DCP-540CN
only)
on page 10.
See
Document jam (DCP-540CN
only)
on page 69.
High Temperature
The print head is too warm.
Allow the machine to cool down.
Ink Empty
One or more of the ink cartridges
is empty. The machine will stop
all print operations.
Replace the ink cartridges. (See
Replacing
the ink cartridges
on page 72.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The media card is either
corrupted, improperly formatted,
or there is a problem with the
media card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive by
putting in another media card that you
know is working.
Near Empty
One or more of the ink cartridges
are running out of ink.
Order a new ink cartridge. (See
Ordering
accessories and supplies
on page ii.)
No Cartridge
An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in
again seating it properly. (See
Replacing
the ink cartridges
on page 72.)
No File
The media card in the media
drive does not contain a .JPG
file.
Put the correct media card into the slot
again.