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Brother International GT-381 Instruction Manual - English - Page 115

Print Heads app. 2 mm. See 4-5. Placing the T-shirt

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7. Troubleshooting Problem The outlines of printed image are not clear, or texts and outlines are printed doubled. T-shirt is smudged with ink. Pale colors are getting disappeared while printing. White is uneven. White is not white enough. Cause Solution The Platen height may be wrong with a too large gap. Adjust the Platen height to make the clearance between the Clearance Sensor and the surface of the Print Heads app. 2 mm. See "4-5. Placing the T-shirt on the Platen". When "Platen Lowering Set (option)" is used, put them back to the original parts or lay something on the Platen. Print Heads hit the garment Keep the surface flat and adjust the height. (esp. both edges). See "4-5. Placing the T-shirt on the Platen". Flushing Plate Sponge is full of waste ink. Replace the Flushing Plate Sponge and Flushing Plate Felt. See "6-1-3. Replacing Flushing Plate Sponge and Flushing Plate Felt". Clearance Sensor is stained. Wipe off the both sides of Clearance Sensor. See "6-1-6. Cleaning the inside of the printer and restart". The Platen Sheet needs to be replaced and is dirty. See "6-2-4. Replacing the Platen Sheet". The nozzles f the Print Heads are getting dried under the humid high-temperature condition. See "7-2-10. Adjusting the Flushing Interval", "7-2-11. Adjusting the Flushing Volume". Pretreatment was not applied enough or done unevenly. Apply evenly. See "4-6-1. Applying the Pretreatment". Water drops on the Pretreatment-cured surface cause stains. Do not wet the cured surface. See "4-6-1. Applying the Pretreatment". Pretreatment was not applied enough. See "4-6-1. Applying the Pretreatment". Poor curing: Temperature was too low and/or the pressure is too low. Confirm the temperature and increase the pressure of heat press. See "4-6-1. Applying the Pretreatment". Mis-firing of nozzles: Confirm by printing Nozzle Check Pattern. by referring "7-2-3. Checking Print Quality with Nozzle Check Pattern ". The Print Heads need to be cleaned. Press the Head Cleaning Button to clean the Print Heads. Or select "Head Cleaning" menu. After Head Cleaning, check the nozzles with "Nozzle Check Pattern. If repeating this 5 times does not solve the problem, see "7-2-2. Cleaning the Print Heads". Daily Cleaning White is not Do the steps in "6-2-1. Daily Cleaning White for done. White Ink Cartridges were replacing dull White Ink". Shake the White Ink not shaken enough. Cartridges well. GT-3 Series 105

Section	Page
COVER	1
SAFETY INSTRUCTIONS	3
CONTENTS	8
1. Read This First	11
1-1. Precautions	11
1-2. Unpacking Your Printer	15
1-3. Required Condition	15
1-3-1. Environment	15
1-3-2. Electrical Requirements	16
1-3-3. Software Information	16
1-3-4. Other RequirementsWhen purchasing optional tools and devices, choose one that meets the following requirements.	16
1-3-5. Consumable Requirements and OptionsFor ordering new or replacement items please use the codes below.	17
2. Identifying Your Printer’s Parts	18
2-1. Front	18
2-2. Right	19
2-3. Rear	19
2-4. Inside of the Front Cover	20
2-5. Upper part of the Maintenance Unit	21
2-6. Under the Platen	22
2-7. Control Panel	23
2-7-1. Display	24
2-7-2. Menu List	25
3. Getting Started	27
3-1. Placing Your Printer	28
3-2. Turning On/Off Your Printer	29
3-2-1. Turning On Your Printer	29
3-2-2. Turning Off Your Printer	30
3-3. Preparing Your PC	31
3-3-1. When you already have GT-541/GT-782	31
3-3-2. PC preparation: For Windows XP (32 bit)	31
3-3-3. Connection with USB 2.0 Cable: for Windows XP	32
3-3-4. Installation of PC for Windows Vista / Windows 7 (32 bit / 64 bit)	34
3-3-5. Connection with USB 2.0 Cable: for Windows Vista / Windows 7	35
3-3-6. Opening the installed manuals	35
3-3-7. Opening the Useful Tools	36
3-3-8. How to use Firmware Update Tools	37
3-4. Setting Up Your Printer	38
3-4-1. Adjusting the Display Contrast	38
3-4-2. Adjusting the Speaker Volume	38
3-4-3. Temperature	38
3-4-4. Language	38
4. Printing Directly from Applications	39
4-1. Basic Printing Procedure	40
4-2. Setting the Applications’ Print Condition	40
4-2-1. Common Notice for All Applications	40
4-2-2. Settings for CorelDRAW	42
4-2-3. Settings for Adobe Photoshop	48
4-2-4. Settings for Adobe Illustrator	54
4-2-5. Settings for Adobe Photoshop Elements	59
4-2-6. Settings for Paint Shop Photo Pro	60
4-2-7. Printing From Other Applications	60
4-3. Setting the Printer Driver Condition	61
4-3-1. Selecting Machine Mode	62
4-3-2. Entering the Job Comment	63
4-3-3. Selecting the Platen Size	63
4-3-4. Setting the Ink	63
4-3-5. Setting the Resolution	63
4-3-6. White Settings	64
4-3-7. Print with Black Ink on black garment	65
4-3-8. Making Gray with CMY Inks	65
4-3-9. Color Multiple Pass Printing	66
4-3-10. Settings for Color Inks	66
4-3-11. Settings for White Ink	67
4-3-12. Selecting the Color Processing for increasing the Vividness	67
4-3-13. Printing the image file on Transparent Layer	68
4-3-14. Setting Print Direction as Uni-Directional	73
4-3-15. Printing Color Chart	74
4-4. Uninstalling / Installing the Platen	75
4-4-1. Uninstalling the Platen	75
4-4-2. Installing the Platen	76
4-4-3. Lowering the Platen height	77
4-5. Placing the T-shirt on the Platen	79
4-6. Printing	82
4-6-1. Applying the Pretreatment	82
4-6-2. Making One Print	85
4-6-3. Printing More than One Print Using the Same Print Data	85
4-7. Removing the T-shirt from the Platen	86
4-8. Curing the Ink onto the T-shirt	86
5. Printing AR3 Files	87
5-1. Making Print Data in AR3 File	87
5-2. Reading AR3 Files Saved in a USB flash drive	89
5-3. Sending AR3 Files from GT-3 File Viewer to your Printer	90
6. Maintenance	93
6-1. Replacing Consumables	94
6-1-1. Replacing the Ink Cartridge	94
6-1-2. Replacing the Wiper Cleaner and Cleaning the Caps / Wipers	96
6-1-3. Replacing Flushing Plate Sponge and Flushing Plate Felt	99
6-1-4. Replacing the Fan Filter	99
6-1-5. Replacing the Roller Felts	101
6-1-6. Cleaning the inside of the printer and restart	101
6-1-7. Cleaning the Encoder Strip	102
6-2. Regular Maintenance	105
6-2-1. Daily Cleaning White for replacing dull White Ink (Once a day, before printing)	105
6-2-2. White Tube Cleaning (once a week)	105
6-2-3. Waste Ink Disposal	107
6-2-4. Replacing the Platen Sheet	108
6-2-5. Required Maintenance for the Long Storage	109
7. Troubleshooting	111
7-1. Solving Printer Problems	112
7-2. Solving Print Quality Problems	114
7-2-1. Procedure for Solving the Print Quality Problems	116
7-2-2. Cleaning the Print Heads	118
7-2-3. Checking Print Quality with Nozzle Check Pattern	118
7-2-4. Changing the Print Direction	121
7-2-5. Changing the Auto Cleaning Setting	121
7-2-6. Cleaning the Print Head Nozzles	122
7-2-7. Replacing the Print Head	124
7-2-8. Adjustment after the Print Head has been replaced	133
7-2-9. Adjusting the CR Speed	134
7-2-10. Adjusting the Flushing Interval	134
7-2-11. Adjusting the Flushing Volume	135
7-2-12. Adjusting the amount of White Ink in Daily Cleaning White	136
7-2-13. Copy Log file to USB flash drive	137
7-3. Solving Application Problems	138
7-4. Error Messages	139
8. Specifications	147
8-1. Mechanical Specification	147
8-2. Software Specification	147

Match case Limit results 1 per page

GT-3 Series

7. Troubleshooting

105

Problem

Cause

Solution

The outlines of printed image

are not clear, or texts and

outlines are printed doubled.

The Platen height may be wrong

with a too large gap.

Adjust the Platen height to make the clearance

between the Clearance Sensor and the surface of the

Print Heads app. 2 mm. See "4-5. Placing the T-shirt

on the Platen". When "Platen Lowering Set (option)"

is used, put them back to the original parts or lay

something on the Platen.

Print Heads hit the garment

Keep the surface flat and adjust the height. (esp. both

edges). See "4-5. Placing the T-shirt on the Platen".

Flushing Plate Sponge is full of

waste ink.

Replace the Flushing Plate Sponge and Flushing

Plate Felt. See "6-1-3. Replacing Flushing Plate

Sponge and Flushing Plate Felt".

Clearance Sensor is stained.

Wipe off the both sides of Clearance Sensor. See

“6-1-6. Cleaning the inside of the printer and restart".

T-shirt is smudged with ink.

The Platen Sheet needs to be

replaced and is dirty.

See “6-2-4. Replacing the Platen Sheet".

Pale colors are getting

disappeared while printing.

The nozzles f the Print Heads

are getting dried under the

humid high-temperature

condition.

See “7-2-10. Adjusting the Flushing Interval”, "7-2-11.

Adjusting the Flushing Volume".

Pretreatment was not applied

enough or done unevenly.

Apply evenly. See "4-6-1. Applying the Pretreatment”.

White is uneven.

Water drops on the

Pretreatment-cured surface

cause stains.

Do not wet the cured surface. See "4-6-1. Applying

the Pretreatment”.

Pretreatment was not applied

enough.

See "4-6-1. Applying the Pretreatment”.

Poor curing: Temperature was

too low and/or the pressure is

too low.

Confirm the temperature and increase the pressure of

heat press. See "4-6-1. Applying the Pretreatment”.

Mis-firing of nozzles: Confirm by

printing Nozzle Check Pattern.

by referring "7-2-3. Checking

Print Quality with Nozzle Check

Pattern ". The Print Heads need

to be cleaned.

Press the Head Cleaning Button to clean the Print

Heads. Or select "Head Cleaning" menu.

After

Head Cleaning, check the nozzles with "Nozzle

Check Pattern. If repeating this 5 times does not

solve the problem, see “7-2-2. Cleaning the Print

Heads”.

White is not white enough.

Daily Cleaning White is not

done. White Ink Cartridges were

not shaken enough.

Do the steps in "6-2-1. Daily Cleaning White for

replacing dull White Ink". Shake the White Ink

Cartridges well.