Brother International HL-4200CN Users Manual - English - Page 92
Printing Problems, Indicators are on, flashing, or off.
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Printing Problems Indicators are on, flashing, or off. Symptom Possible Cause The Alarm lamp is on Is there an error message on the control panel display? The Alarm lamp is A problem that the user cannot rectify has flashing occurred. The Ready lamp is Is the control panel display on the menu off screen? The Ready lamp is not on or is not flashing after executing the print command Is the parallel, USB, or Ethernet interface cable loose or disconnected? Is the network card loose? Does the parallel, USB, or Ethernet interface cable meet the required printer specifications? Is the computer configured correctly? Is the printer's IP address correct? (When using TCP/IP.) Action Check the message and rectify the error accordingly. See What to Do When an Error Message Appears on page 5-16. Note the error code on the display, turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service. Press the Menu button on the control panel to go back to the print screen. See Buttons on page 4-3. Turn the printer off and check the interface cable. If necessary, reconnect the cable. Turn the printer off and reinstall the network card into the printer. Use only the recommended parallel or USB interface cables for the printer. 10Base-T and 100Base-TX Ethernet interface cables are compatible with the printer. Use twisted pair cables suitable for network connections. For best performance, we recommend that you use a Category 5 100Base-TX Ehternet cable. Check the following settings on your computer and reconfigure any that are not correct. • Make sure that the appropriate printer driver for your operating system is installed. • Make sure that the port is set correctly in the printer driver. Call your system administrator to obtain a valid IP address. Use the printer configuration list to confirm the IP address. 5 - 3 TROUBLESHOOTING