Brother International MFC-J6520DW Basic Users Guide - Page 146
Scanning Difficulties, PhotoCapture Center™ Difficulties, Copying Difficulties continued, Difficulty
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Copying Difficulties (continued) Difficulty Suggestions Copies are blank. Make sure you are loading the document correctly. (See Loading documents on page 44.) Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 45.) ADF. Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Scanning Difficulties Difficulty TWAIN or WIA errors appear when starting to scan. (Windows®) TWAIN or ICA errors appear when starting to scan. (Macintosh) OCR does not work. Poor scanning results when using the ADF. Vertical black lines appear in the scanned data. Suggestions Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver. Make sure the Brother TWAIN driver is chosen as the primary source. In Presto! PageManager, click File, Select Source and choose the Brother TWAIN driver. You can also scan documents using the ICA Scanner Driver. For more information, see Software and Network User's Guide: Scan Using Apple Image Capture (ICA Driver). Try increasing the scanner resolution. (Macintosh) Make sure you have finished downloading and installing Presto! PageManager from: http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang2.dmg Clean the white bar in the ADF and the glass strip underneath it. (See Cleaning the scanner on page 96.) Try using the scanner glass. (See Using the scanner glass on page 45.) PhotoCapture Center™ Difficulties Difficulty Removable Disk does not work correctly. Cannot access Removable Disk from the computer. Part of my photo is missing when printed. Suggestions 1 Take out the memory card or USB Flash drive and put it back in again. 2 If you have tried "Eject" from within Windows®, take out the memory card or USB Flash drive before you continue. 3 If an error message appears when you try to eject the memory card or USB Flash drive, it means the card is being accessed. Wait a while, and then try again. 4 If all of the above do not work, turn off your PC and machine, and then turn them on again. Make sure that you have correctly inserted the memory card or USB Flash drive. Make sure that Borderless printing and Cropping are turned off. (See Advanced User's Guide: Borderless printing and Cropping.) 132