Brother International MFC-J6520DW Basic Users Guide - Page 147
Software Difficulties, Difficulty, Suggestions, Repair MFL-Pro Suite, Other, Model, Device Selector
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Troubleshooting Software Difficulties Difficulty Cannot install software or print. "Device Busy" Suggestions (Windows®) Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Make sure the machine is not showing an error message on the Touchscreen. Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Advanced User's Guide: Reports) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds. If you are using a wireless connection or are having Network problems, see Software and Network User's Guide: Troubleshooting. The network scanning feature does not work. It is necessary to configure the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below: In Name: Enter any description, for example Brother NetScan. In Port number: Enter 54925. In Protocol: UDP is selected. Please refer to the instruction manual that came with your third-party Security/Firewall Software or call the software manufacturer. (Macintosh) Select Other from the Model drop-down list in the main screen of ControlCenter2. In the Device Selector window, make sure Network is selected in the Connection Type, and then click Browse. Reselect your network machine, and press OK. The network PC-Fax Receive feature does not work. (Windows®) It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926. B In Protocol: UDP is selected. Please refer to the instruction manual that came with your third-party Security/Firewall Software or call the software manufacturer. 133