Brother International MFC-J885DW Online Users Guide HTML - Page 460
Error Message, Cause, Action, Black, Start, Color Start, Paper Size Mismatch, Tray not detected - cannot detect ink
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Error Message Paper Size Mismatch Tray not detected Tray Removed Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX Wrong Ink Cartridge Cause Action The paper size setting does not match the 1. Check that the paper size you chose size of paper in the tray. on the machine's display matches the -OR- size of the paper in the tray. You did not set the paper guides in the tray to the indicators for the paper size See Related Information: Change the Paper Size and Paper Type. you are using. 2. Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. See Related Information: Load Paper. 3. After you have checked the paper size and the paper position, press Black Start or Color Start. If you are printing from your computer, make sure the paper size you chose in the printer driver matches the size of paper in the tray. See Related Information: Print Settings (Windows®) or Print Options (Macintosh). The paper tray is not completely inserted. Slowly push the paper tray completely into the machine. Paper or a foreign object has prevented the paper tray from being inserted properly. Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam. This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. See Related Information: Change the Check Paper Size Setting. The machine has a mechanical problem. -OR- A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. See Related Information: Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front). If the error message continues: • Transfer your faxes to another fax machine or your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report. The machine has a mechanical problem. • Transfer your faxes to another fax machine or your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report. The ink cartridge model number is not compatible with your machine. Verify the cartridge model number will work with your machine. 454
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