Brother International MFC-J885DW Online Users Guide HTML - Page 509
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Cause Action • (Windows® XP/Windows Server® 2003) Click Start > Printers and Faxes. • (Windows Vista®) Interface Click (Start) > Control Panel > Hardware and Sound > Printers. • (Windows® 7) Your Brother machine is not connected to the wireless network. Click (Start) > Devices and Printers > Printers and Faxes. • (Windows® 8) Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • (Windows Server® 2008) Click Start > Control Panel > Printers. • (Windows Server® 2012) Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers. • (Windows Server® 2012 R2) Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. • (OS X v10.8.5) Click System Preferences > Print & Scan. • (OS X v10.9.x, 10.10.x) Click System Preferences > Printers & Scanners. Print the WLAN Report to check the error code on the printed report. Wireless If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information • Network Problems • Print the WLAN Report • Use the Network Connection Repair Tool (Windows®) • Wireless LAN Report Error Codes • Check Network Devices Using the Ping Command • I Want to Check that My Network Devices are Working Correctly 503
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