Brother International MFC-J885DW Online Users Guide HTML - Page 500
Telephone Line Interference/VoIP
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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations. >> MFC-J460DW/MFC-J480DW/MFC-J485DW >> MFC-J680DW/MFC-J880DW/MFC-J885DW MFC-J460DW/MFC-J480DW/MFC-J485DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Compatibility]. Press OK. c. Select [Normal] or [Basic(for VoIP)]. Press OK. • [Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off color fax receiving and ECM, except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)]. • [Normal] sets the modem speed at 14,400 bps. 3. Press Stop/Exit. • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. MFC-J680DW/MFC-J880DW/MFC-J885DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Compatibility]. 2. Press [Normal] or [Basic(for VoIP)]. • [Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off color fax receiving and ECM, except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)]. • [Normal] sets the modem speed at 14,400 bps. 3. Press . • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. Related Information • Telephone and Fax problems • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • Error and Maintenance Messages 494