Canon BJC-2000 User Manual - Page 86

Paper Does Not Feed From Sheet Feeder

Get Canon BJC-2000 PDF manuals and user guides View all Canon BJC-2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 86 highlights

Cause Problem with the CD ROM (continued) Solution Check that the Windows 98, Windows 95, or Windows NT Explorer or the Windows 3.1 File Manager can successfully read the CD. If the CD is unreadable, call the Canon Customer Care Center (see page 1-5). Paper Does Not Feed From Sheet Feeder Cause Paper is too thick Sheet feeder overloaded Paper support not attached Paper wrinkled or curled Solution Use recommended paper Paper within the range of 17 to 24 lb (64 to 105 g/m2) can be loaded in the sheet feeder. Thicker paper cannot be used. Check sheet feeder capacity Check that you do not exceed the sheet feeder capacity. Paper will not feed correctly if you exceed the specified number of sheets. (See page 3-7.) Attach the paper support Always attach the paper support. If the paper support is not attached, the media will not slide fully into the paper feed slot and will not feed into the printer correctly. Check that you are using appropriate media Paper that is folded, curled, or crumpled will not feed into the printer correctly, and may also cause paper jams. N See page 5-12 for details on clearing a paper jam. Troubleshooting Chapter 5 Troubleshooting 5-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
Chapter 5
Troubleshooting
5-5
Cause
Solution
Problem with the
Check that the Windows 98, Windows 95, or Windows
CD ROM (continued)
NT Explorer or the Windows 3.1 File Manager can
successfully read the CD.
If the CD is unreadable, call the Canon Customer Care
Center (see page 1-5).
Paper Does Not Feed From Sheet Feeder
Cause
Solution
Paper is too thick
Use recommended paper
Paper within the range of 17 to 24 lb (64 to 105 g/m
2
)
can be loaded in the sheet feeder. Thicker paper cannot
be used.
Sheet feeder
Check sheet feeder capacity
overloaded
Check that you do not exceed the sheet feeder capacity.
Paper will not feed correctly if you exceed the specified
number of sheets. (See page 3-7.)
Paper support not
Attach the paper support
attached
Always attach the paper support. If the paper support is
not attached, the media will not slide fully into the paper
feed slot and will not feed into the printer correctly.
Paper wrinkled or
Check that you are using appropriate media
curled
Paper that is folded, curled, or crumpled will not feed
into the printer correctly, and may also cause paper jams.
See page 5-12 for details on clearing a paper jam.
N
Troubleshooting