Canon MX850 Quick Start Guide - Page 140

size, Reset, One-touch Speed Dial, Black, Color TX, Send in black & white, tone detect - printer user manual

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Message Action "Document size is too long. Redo operation after checking document on ADF and pressing OK." The document is too long or is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. When the error is cleared, make sure that the document you are loading meets the machine's requirements before redoing the operation. See "Original Document Requirements" on page 16 and "Document Jams in the ADF" on page 152. "Document size not suitable for twosided scanning. Press OK to cancel operation and discharge document." "This paper is not compatible with duplex printing. Remove the paper and press OK." Two-sided scanning can be used only for A4 or Letter-sized documents. Press the OK button to discharge the document, and rescan the document one side at a time. The Page size or Paper size setting in the printer driver is not compatible with automatic duplex printing. Make sure that the paper size suitable for automatic duplex printing is specified. The sizes of media suitable for automatic duplex printing are A4, Letter, A5, B5, and 5" x 7". Load the paper of suitable size, then press the OK button on the machine. "Auto redial" The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the Stop/ Reset button. You can also delete the document from memory. See "Document Stored in Memory" on page 99. "This group dial cannot be used. Coded dial ##" You selected a coded speed dial code in which a group is registered with the Hook button pressed. In this way, a coded speed dial code in which a group is registered cannot be used. * "##" represents a two-digit number. "This group dial cannot be used. One-touch ##" You pressed a One-touch Speed Dial button in which a group is registered with the Hook button pressed. In this way, a One-touch Speed Dial button in which a group is registered cannot be used. * "##" represents a two-digit number. "Hang up the phone." The handset is not placed in the handset cradle correctly. Replace the handset correctly. "Try again in black & white." The recipient's fax machine is not color-compatible. Press the Black button to resend the faxes. Alternatively, you can set Color TX to Send in black & white. Refer to "Color TX" in "Device Settings" of the User's Guide on-screen manual. "Failed to connect." The telephone line cable with a modular plug is not plugged in properly, or Dial tone detect is set to ON. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF. Refer to "Dial tone detect" in "Device Settings" of the User's Guide on- screen manual. 136 Troubleshooting

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136
Troubleshooting
“Document size is too long. Redo
operation after checking document on
ADF and pressing OK.”
The document is too long or is jammed in the ADF. Remove the document page
jammed in the ADF, then press the
OK
button. When the error is cleared, make
sure that the document you are loading meets the machine’s requirements
before redoing the operation. See “Original Document Requirements” on
page 16 and “Document Jams in the ADF” on page 152.
“Document size not suitable for two-
sided scanning. Press OK to cancel
operation and discharge document.”
Two-sided scanning can be used only for A4 or Letter-sized documents. Press
the
OK
button to discharge the document, and rescan the document one side at
a time.
“This paper is not compatible with
duplex printing. Remove the paper and
press OK.”
The
Page size
or
Paper size
setting in the printer driver is not compatible with
automatic duplex printing. Make sure that the paper size suitable for automatic
duplex printing is specified. The sizes of media suitable for automatic duplex
printing are A4, Letter, A5, B5, and 5" x 7".
Load the paper of suitable size, then press the
OK
button on the machine.
“Auto redial”
The machine is waiting to redial the recipient’s number because the line was
busy or the recipient did not answer when you tried to send a document. Wait for
the machine to automatically redial the number. If you want to cancel automatic
redialing, wait until the machine starts dialing the number, then press the
Stop/
Reset
button. You can also delete the document from memory. See “Document
Stored in Memory” on page 99.
“This group dial cannot be used.
Coded dial ##”
You selected a coded speed dial code in which a group is registered with the
Hook
button pressed.
In this way, a coded speed dial code in which a group is registered cannot be
used.
* “##” represents a two-digit number.
“This group dial cannot be used.
One-touch ##”
You pressed a
One-touch Speed Dial
button in which a group is registered with
the
Hook
button pressed.
In this way, a
One-touch Speed Dial
button in which a group is registered
cannot be used.
* “##” represents a two-digit number.
“Hang up the phone.”
The handset is not placed in the handset cradle correctly. Replace the handset
correctly.
“Try again in black & white.”
The recipient’s fax machine is not color-compatible. Press the
Black
button to
resend the faxes. Alternatively, you can set
Color TX
to
Send in black & white
.
Refer to “Color TX” in “Device Settings” of the
User’s Guide
on-screen manual.
“Failed to connect.”
The telephone line cable with a modular plug is not plugged in properly, or
Dial
tone detect
is set to
ON
. Make sure that the cable is plugged in properly, and
resend the fax after a while. If you still cannot send the fax, set
Dial tone detect
to
OFF
. Refer to “Dial tone detect” in “Device Settings” of the
User’s Guide
on-
screen manual.
Message
Action