Canon PIXMA MP960 Quick Start Guide - Page 75

Troubleshooting

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Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note If you cannot find appropriate tips for your problem, refer to the on-screen manuals. z "Error Message Is Displayed on the LCD" on page 72 z "LCD Cannot Be Seen At All" on page 74 z "An Unintended Language Is Displayed on the LCD" on page 75 z "Cannot Install the MP Drivers" on page 76 z "Cannot Connect to Computer Properly" on page 77 z "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 77 z ""Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub" or "This Device Can Perform Faster" Message Is Displayed (Windows XP Only)" on page 77 z "Print Results Not Satisfactory" on page 78 z "Cannot Print to End of Job" on page 78 z "Part of the Page Is Not Printed" on page 78 z "Colors Are Unclear" on page 78 z "Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/ Straight Lines Are Misaligned" on page 79 z "White Streaks" on page 80 z "Printed Paper Curls or Has Ink Blots" on page 80 z "Printed Surface Is Scratched/Paper Is Smudged" on page 80 z "Colors Are Uneven or Streaked" on page 82 z "Printing Problems When Copying" on page 82 z "Printing Does Not Start" on page 82 z "Paper Does Not Feed Properly" on page 84 z "Paper Jams" on page 85 z "Error Message Appears on the Screen" on page 88 z "Writing Error/Output Error/Communication Error" on page 88 z "Error Regarding Automatic Duplex Printing Is Displayed" on page 89 z "Error No.: 300 Is Displayed" on page 89 z "Error No.: 1700 Is Displayed" on page 90 z "Error No.: 1851 Is Displayed" on page 90 z "Error No.: 1856 Is Displayed" on page 90 z "Error No.: 2001 Is Displayed" on page 90 z "Error No.: 2500 Is Displayed" on page 90 z "Cannot Print Properly from a Digital Camera" on page 91 z "Cannot Print Properly from a Photo Index Sheet" on page 92 z "Cannot Scan Films" on page 93 z "Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed Image Is Not Clear)" on page 93 z "Frames Are Not Detected Correctly" on page 93 Troubleshooting 71

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71
Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
“Error Message Is Displayed on the LCD” on page 72
“LCD Cannot Be Seen At All” on page 74
“An Unintended Language Is Displayed on the LCD” on page 75
“Cannot Install the MP Drivers” on page 76
“Cannot Connect to Computer Properly” on page 77
“Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on page 77
““Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This Device Can
Perform Faster” Message Is Displayed (Windows XP Only)” on page 77
“Print Results Not Satisfactory” on page 78
“Cannot Print to End of Job” on page 78
“Part of the Page Is Not Printed” on page 78
“Colors Are Unclear” on page 78
“Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/
Straight Lines Are Misaligned” on page 79
“White Streaks” on page 80
“Printed Paper Curls or Has Ink Blots” on page 80
“Printed Surface Is Scratched/Paper Is Smudged” on page 80
“Colors Are Uneven or Streaked” on page 82
“Printing Problems When Copying” on page 82
“Printing Does Not Start” on page 82
“Paper Does Not Feed Properly” on page 84
“Paper Jams” on page 85
“Error Message Appears on the Screen” on page 88
“Writing Error/Output Error/Communication Error” on page 88
“Error Regarding Automatic Duplex Printing Is Displayed” on page 89
“Error No.: 300 Is Displayed” on page 89
“Error No.: 1700 Is Displayed” on page 90
“Error No.: 1851 Is Displayed” on page 90
“Error No.: 1856 Is Displayed” on page 90
“Error No.: 2001 Is Displayed” on page 90
“Error No.: 2500 Is Displayed” on page 90
“Cannot Print Properly from a Digital Camera” on page 91
“Cannot Print Properly from a Photo Index Sheet” on page 92
“Cannot Scan Films” on page 93
“Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed Image Is Not Clear)” on
page 93
“Frames Are Not Detected Correctly” on page 93
Note
If you cannot find appropriate tips for your problem, refer to the on-screen manuals.