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Canon REALiS WX450ST Pro AV User Manual - Page 280

Troubleshooting, LED Indicator Meanings

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Troubleshooting LED Indicator Meanings When there is a problem with the projector, the LED indicator on the side of the projector illuminates or flashes continuously after the projector is turned off. • Wait until the cooling fan stops and disconnect the power plug from the electrical outlet before dealing with the problem. LED indicator status Meaning Countermeasure WARNING and TEMP are lit. Temperature abnormality The temperature inside the projector is too high for some reason or the outside air temperature is higher than the operating range. If the problem is inside the projector, check whether the projector is installed and operating normally, unplug the projector from the power outlet to cool down the projector interior and then restart projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the same warning occurs again, there may be a malfunction in the projector. Contact the Canon Customer Support Center. WARNING and Faulty lamp LAMP are lit. The lamp does not illuminate. Turn the power off and then back on and check whether or not the lamp illuminates. Also, check whether the air intake or exhaust vent is blocked, and whether the air filter is clogged with dust. The warning may indicate if the air flow in and out of the projector is blocked, or if the internal temperature of the projector rises. If the air filter is clogged, clean or replace the air filter. (P199, P200) If the lamp does not illuminate, replace it. If the same warning occurs again, there may be a malfunction in the lamp drive circuit. Contact the Canon Customer Support Center. WARNING Faulty lamp flashes 3 times, cover LAMP is lit. The lamp cover is open. Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again. If the lamp cover has been installed properly, there may be a malfunction in the lamp cover detection switch. Contact the Canon Customer Support Center. WARNING (only) flashes 4 times repeatedly. Faulty cooling fan There may be a malfunction in the cooling fan or another component. Unplug the projector from the electrical outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again. 280

Section	Page
To Start Menu	2
Projector Highlights	4
Quick Reference Guide	5
Table of Contents	6
Safety Instructions	16
Safety Precautions	17
CAUTION ON HANGING FROM THE CEILING	17
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	18
AC Power Cord Requirement	20
Federal Communication Commission Notice	21
Canadian Radio Interference Regulations	21
Precautions for Use	23
Precautions for Installation	24
Precautions on the lamp	26
Precautions for the batteries of the remote control	27
For Safe Use	28
Before Use	31
Supplied Accessories	32
Attaching the Lens Cap (WUX450/WX520)	33
Preparing the Remote Control	34
Installing Remote Control Batteries	34
Remote Control Operating Range	35
Using an Optional Wired Remote (RS-RC05)	36
Part Names	37
Projector (WUX450/WX520)	37
Front Side	37
Rear Side	37
Bottom Side	37
Projector (WUX400ST/WX450ST)	38
Front Side	38
Rear Side	38
Bottom Side	38
Remote control	40
Side Control	42
LED indicators	42
LED Indicator Displays	43
Input Terminal	44
Lens Shift Control	45
Projection Lens	45
Open Source Software	46
Software under the GPL and LGPL	46
Software under the GNU General Public License Version 2	46
Projecting an Image	51
Step 1 Turn the Projector On	52
Step 2 Select an Input Signal	53
Types of Input Signals	53
Selecting an Input Signal	54
Step 3 Adjust the Image	55
Setting the Display Resolution of the Computer	55
Windows 8	55
Windows 7	55
Windows Vista	56
Windows XP	56
Mac OS X	56
Auto PC Adjustment	57
Performing the Auto PC Function	57
Adjusting the Image Size (WUX450/WX520)	57
Adjusting the Image Position	58
WUX450/WX520	58
WUX400ST/WX450ST	58
Adjusting the Focus	59
Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen	60
Selecting Screen Aspect	60
Moving Image with 16:9 D. Image Shift	63
Moving Image with 4:3 D. Image Shift	64
Resetting the Image Shift	65
Selecting the Aspect	66
Types of Aspect Ratios	66
Selecting an Aspect Ratio	67
Step 5 Correct the Image Distortion	68
Adjusting Keystone Distortion	68
Horizontal/Vertical Keystone Correction	68
Corner Adjustment	69
Resetting the Keystone Adjustment	70
Step 6 Select the Image Quality (Image Mode)	71
Image Modes	71
Selecting an Image Mode	72
Step 7 Set Power-Saving Settings	73
Step 8 Turn the Projector Off	74
Useful Functions Available During a Presentation	75
Useful Presentation Functions	76
Temporarily Blacking Out an Image	76
Freezing the Picture	76
Adjusting the Volume	77
Muting the Sound	77
Zooming an Image	78
Projecting Images on a USB Flash Drive	79
Split-Screen Display	81
Setting Functions from Menus	83
Using Menus	84
Menu Configuration	84
Basic Menu Operations	85
Setting Display Status (Input Settings)	87
Selecting the Aspect	87
Setup Using Auto PC	88
Selecting an Input Signal	88
Adjusting the Input Signal (Total dots)	89
Adjusting the Input Signal (Tracking)	89
Adjusting the Input Signal (Horizontal position)	90
Adjusting the Input Signal (Vertical Position)	90
Adjusting the Input Signal (Horizontal pixels)	91
Adjusting the Input Signal (Vertical pixels)	91
Adjusting HDMI Input Level	92
Setting the HDMI Color Format	92
Specifying HDMI Overscan	93
Specifying Progressive Processing	93
Specifying the Slideshow Interval	94
Specifying Split-Screen Display	95
Adjusting Image Quality (Image Adjustment)	96
Specifying Image Priority in Split-Screen Mode	96
Specifying the Image Mode	97
Creating/Saving a User Profile	98
Adjusting Brightness	99
Adjusting Contrast	99
Adjusting Sharpness	100
Correcting Gamma	100
Adjusting Colors	101
Adjusting to the Ambient Light (Ambient Light)	102
Reducing Image Noise (Noise reduction)	103
Dynamic Gamma Adjustment	103
Correcting Memory Color	104
Fine-Tuning Colors (6-axis Color Adjustment)	104
Fine-Tuning Gamma	105
Controlling Contrast (Iris)	106
Specifying the Lamp Mode	107
Resetting Image Adjustment Settings	107
Customizing System Operation (System Settings)	108
Registering User Logos	108
Positioning User Logos	108
No Signal Screen	109
Screen When Blank	109
Selecting a Logo at Startup	110
Specifying Auto Power-Off	110
Specifying Direct Power-On	111
Specifying Silence or Operating Tones	111
Specifying Key Repeat Operation	112
Locking Projector or Remote Buttons	112
Assigning a Channel for Remote Control	113
Reducing Motion Blur	114
Specifying HDMI Input	115
Selecting a Display Language	115
Requiring a Password for Operation	116
Setting a Password	117
Restoring Original Gamma Settings	118
Resetting the Lamp Counter	119
About the Display of the Lamp Counter	119
Resetting the Air Filter Counter	120
Updating the Firmware	121
Resetting to the Default Setting	121
Checking Projector Information	122
Installation	125
Before Installation	126
Precautions When Carrying/Shipping the Projector	126
Precautions for Installation	126
When Using Mounted on the Ceiling	128
Install Facing in the Correct Direction	129
Installation Procedure	130
Setting Up the Projector	130
Positioning the Projector in Front of the Screen	130
Floor Installation	130
Upward-Tilted Installation	130
Projection from High Surfaces	131
Ceiling Mounting or Rear Projection	132
Relationship of Image Size to Projection Distance	133
Lens Shift Function	134
Amount of Lens Shift	134
Connection Procedure	136
Connectable Equipment and Input Terminals	136
Connecting a Computer	137
Connecting to RGB Monitor Output Terminal (Analog Connection)	137
Connecting to DVI Monitor Output Terminal (Digital Connection)	138
Connecting with an HDMI cable (Input signal type: [HDMI])	139
Outputting Audio to Speakers	139
Connecting AV Equipment	140
Connecting to Digital Video Output Terminal (Digital Connection)	140
Connecting to Analog Video Output Terminal (Analog Connection)	141
Outputting Audio to Speakers	142
Plugging the Projector In	143
Starting Projection	144
Starting and Stopping Projection	144
Starting Projection	144
Stopping Projection	144
When the Language Selection Screen Appears	144
When the Password Input Screen Appears	144
When “No signal” Appears	145
When Notebook Computer Screen Does Not Appear	145
Adjusting Image	145
Changing Notebook Computer Screen Output	145
Turning on External Monitor Output	145
Installation-Related Menu Settings	146
Locking Installation Settings	146
Flipping Image Display	146
Specifying the Screen Aspect	148
Adjusting the Size of Projected Images (WUX400ST/WX450ST)	149
Specifying Keystone Correction	150
Specifying Digital Image Shift	150
Specifying Micro Digital Image Shift	151
Adjusting Image Registration	151
Specifying the Fan Mode	152
Specifying Vertical Projection	152
Selecting the Audio In Terminal	153
Adjusting Colors to Suit the Screen Color	153
Specifying a Menu Position	154
Showing/Hiding the Guide Screen	154
Showing/Hiding Input Status	155
Showing/Hiding Overheat Warnings	155
Specifying the Menu Display Time	156
Showing/Hiding Lamp Replacement Warnings	156
Showing/Hiding Filter Cleaning Warnings	157
Showing/Hiding Split-Screen ID	157
Showing/Hiding the Test Pattern	158
Projecting from Multiple Projectors at Once (Edge Blending)	159
Basic Instructions	159
Advanced Instructions: Black Level Adjustment	162
Advanced Instructions: Smoother Overlapping Areas	164
Connecting to a Network	167
Network Connection Overview	168
Connection Methods	168
Completing Projector Settings	169
Locking/Unlocking Network Settings	169
Enabling/Disabling the Network Password	170
Registering a Network Password	171
Enabling/Disabling Wired Network Functions	171
Specifying Standby Power Consumption	172
Viewing the IP Address	172
Viewing the Gateway Address	173
Viewing the MAC Address	173
Enabling/Disabling DHCP	174
Specifying TCP/IP Settings	174
Initializing Network Settings	175
Specifying PJLink Settings	175
Specifying Use of AMX Device Discovery	176
Specifying Use of Crestron RoomView	177
Completing Computer Settings	178
Specifying an IP Address	178
Windows 7	178
Windows Vista	179
Windows XP	180
Mac OS X	180
Resetting the IP Address Setting of the Computer	181
Setting Up the Network	181
Displaying the Network Configuration Screen	181
Network Setting	183
Error Notification Mails	194
Control via the Web Screen	195
Maintenance	197
Cleaning the Projector	198
Cleaning and Replacing the Air Filter	199
Replacing the Air Filter	199
Cleaning the Air Filter	200
Replacing the Lamp	201
Replacement Lamp	202
Replacing the Lamp	202
If the Lamp Cover Comes Off	204
Networked Multi-Projection Overview	207
Introduction to Networked Multi-Projection	208
Projection Over a Network	208
Split-Screen Projection of Multiple Images	208
Projection of an Image from Multiple Projectors at Once	208
Selecting the Projection Monitor	209
Installation	210
System Requirements	210
Installation	211
Uninstallation	213
From Startup to Shutdown	215
Projection Sessions	219
Operation in Each Mode	221
Using the Projector in Direct Mode	222
Procedure	222
Direct Mode Window	224
Using the Projector in Meeting Mode	226
Creating a Session	226
Joining a Session	232
Meeting Mode Window	234
Using the Projector in Classroom Mode	236
Leading a New Session	236
Joining an Existing Session	242
Classroom Mode Window (Starting a Session)	245
Classroom Mode Window (Joining a Session)	247
Using the Projector in Broadcast Mode	249
Procedure	249
Broadcast Mode Window	252
Functions in All Modes	255
Using the Session Selection Menu	256
Session Selection Menu	256
Finding Sessions	257
Using the Projector Selection Menu	258
Projector Selection Menu	258
Finding Projectors	260
Selecting Password-Protected Projectors	261
Using the Favorites Function	262
Resorting the Projector List	263
Turning Projectors On	263
Using Layout Functions	264
Switching Projectors Used for the Layout	264
Controlling all Projectors at Once	264
Projecting from Multiple Projectors (Multi-Projection)	265
Switching the Primary/Secondary Monitor	266
Temporarily Enlarge Images	266
Projecting Session Information	267
Fully Blanking Projection	267
Blanking Projection from Your Computer	269
Checking for Computers That Join or Leave Sessions	270
Completing Application Projection Settings	272
Reducing Windows to a Compact Size	274
Tips for Better Networked Projection	275
Avoid Exceeding Connection Limits	275
Operation if Devices Are Disconnected	275
If Projectors Cannot Be Detected	275
Restrictions	276
Router Connections	276
Security Dialog Box Projection	276
Screen Capture Software	276
Animated Cursors	276
Alternative Cursors	276
Projection Restrictions	276
Network Bandwidth	276
Projection through Firewalls	276
Application Display	276
Appendix	279
Troubleshooting	280
LED Indicator Meanings	280
Symptoms and Solutions	281
You Cannot Turn on the Projector	281
You Cannot Project an Image from the Projector	282
There is no Sound	283
The Projected Image Is Blurred	284
You Cannot Project an Image Appropriately	285
The Projector Power Turns Off	285
You Cannot Operate the Remote Control	286
You Cannot Control Networked Multi-Projection	286
Relationship between Aspect and Screen Aspect	287
When the image is projected on a 16:10 screen	287
When the image is projected on a 16:9 screen	288
When the image is projected on a 4:3 screen	288
When projecting on a 16:10 screen in the aspect ratio of the connected device	289
When projecting on a 16:9 screen in the aspect ratio of the connected device	289
When projecting on a 4:3 screen in the aspect ratio of the connected device	290
Displayed Test Patterns	291
Supported Signal Types	292
Product Specifications	294
Projector	294
Remote control	297
External View	298
ANALOG PC-2 / COMPONENT terminal	299
Service Port (CONTROL)	299
Index	302
Option	305

Match case Limit results 1 per page

280

Troubleshooting

LED Indicator Meanings

When there is a problem with the projector, the LED indicator on the side of the

projector illuminates or flashes continuously after the projector is turned off.

•

Wait until the cooling fan stops and disconnect the power plug from the electrical outlet before

dealing with the problem.

LED indicator

status

Meaning

Countermeasure

WARNING and

TEMP are lit.

Temperature

abnormality

The temperature inside the projector is too high

for some reason or the outside air temperature is

higher than the operating range. If the problem is

inside the projector, check whether the projector

is installed and operating normally, unplug the

projector from the power outlet to cool down the

projector interior and then restart projection. If the

air intake or exhaust vent is blocked, remove the

obstacle. If the same warning occurs again, there

may be a malfunction in the projector. Contact

the Canon Customer Support Center.

WARNING and

LAMP are lit.

Faulty lamp

The lamp does not illuminate. Turn the power off

and then back on and check whether or not the

lamp illuminates. Also, check whether the air

intake or exhaust vent is blocked, and whether

the air filter is clogged with dust. The warning

may indicate if the air flow in and out of the

projector is blocked, or if the internal temperature

of the projector rises. If the air filter is clogged,

clean or replace the air filter. (

P199

P200

) If the

lamp does not illuminate, replace it. If the same

warning occurs again, there may be a

malfunction in the lamp drive circuit. Contact the

Canon Customer Support Center.

WARNING

flashes 3 times,

LAMP is lit.

Faulty lamp

cover

The lamp cover is open. Unplug the projector

from the power outlet, then install the lamp cover

correctly and turn on the projector again.

If the lamp cover has been installed properly,

there may be a malfunction in the lamp cover

detection switch. Contact the Canon Customer

Support Center.

WARNING

(only) flashes 4

times

repeatedly.

Faulty

cooling fan

There may be a malfunction in the cooling fan or

another component. Unplug the projector from

the electrical outlet, then plug it back into the

outlet and turn on the projector again. Contact

the Canon Customer Support Center if the same

warning occurs again.