Canon VB-M42 Network Video Recording Software RM Series Administrator s Manual - Page 112

Storage Server Health Check, Events Indicating Errors or Warning Levels and Corresponding Actions

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Storage Server Health Check Events Indicating Errors or Warning Levels and Corresponding Actions You can check events to determine if errors related to the Storage Server status have occurred. When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take the appropriate action for the event. Event Type Message Event Explanation Corresponding Action Low disk space notification *1 Warning: Low disk space Occurs when the free disk space becomes less than the specified value, or the disk usage becomes greater than the specified value. Data may be deleted before the specified number of storage days has elapsed. Check the recording mode settings (p. 82) Starts/stops file deletion due to low disk space *1 Warning: Files deleted due to low disk space Occurs when the free disk space becomes less than the threshold, or the disk usage becomes greater than the threshold. Pauses/resumes recording Recording Suspended due to low disk space *1 (Low Disk Space () Occurs when the free disk space becomes less than the limit level, or the disk usage becomes greater than the limit level. Error connecting to the camera Error: Cannot Connect to Camera Occurs on an error when connecting Check the network status. to the camera. Error connecting to the Storage Server Error: Cannot Connect to the Storage Server Occurs on an error when connecting to the Storage Server registered with the Storage Server Group. Check the network status. Error connecting to the Storage Server Group Error: Cannot Connect to the Storage Server Group Occurs on an error when connecting Check the network status. to the Storage Server Group. Change in the recording frame rate Recording Frame Rate reduced Indicates that the recording frame at high load issues rate has been changed due to increased server load. Check the recording mode settings (p. 82). *1 See "Disk Space Management (Important)" (p. 114). 112

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112
Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take
the appropriate action for the event.
*1
See “Disk Space Management (Important)” (p. 114).
Storage Server Health Check
Event Type
Message
Event Explanation
Corresponding Action
Low disk space
notification*
1
Warning: Low disk space
Occurs when the free disk space
becomes less than the specified
value, or the disk usage becomes
greater than the specified value. Data
may be deleted before the specified
number of storage days has elapsed.
Check the recording mode
settings (p. 82)
Starts/stops file deletion
due to low disk space *
1
Warning: Files deleted due to
low disk space
Occurs when the free disk space
becomes less than the threshold, or
the disk usage becomes greater than
the threshold.
Pauses/resumes recording
due to low disk space *
1
Recording Suspended
(Low Disk Space (<drive
name>)
Occurs when the free disk space
becomes less than the limit level, or
the disk usage becomes greater than
the limit level.
Error connecting to the
camera
Error: Cannot Connect to
Camera
Occurs on an error when connecting
to the camera.
Check the network status.
Error connecting to the
Storage Server
Error: Cannot Connect to the
Storage Server
Occurs on an error when connecting
to the Storage Server registered with
the Storage Server Group.
Check the network status.
Error connecting to the
Storage Server Group
Error: Cannot Connect to the
Storage Server Group
Occurs on an error when connecting
to the Storage Server Group.
Check the network status.
Change in the recording
frame rate
Recording Frame Rate reduced
at high load issues
Indicates that the recording frame
rate has been changed due to
increased server load.
Check the recording mode
settings (p. 82).