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Canon VB-M42 Network Video Recording Software RM Series Administrator s Manual - Page 135

Camera Maintenance, About the Latest Camera Firmware, Update the Firmware

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Appendix Camera Maintenance About the Latest Camera Firmware You can find the latest firmware and configuration backup and restore tools for cameras that are supported by this program at the Canon Web site. Update the Firmware To update the firmware for your camera, you must use the tool that is specific to your camera model. 1 Download the latest firmware with the Firmware Upgrade Tool, and download the Backup Tool and Restore Tool. 2 Back up the camera configuration using the Backup Tool. 3 Update the firmware using the Firmware Upgrade Tool. Note If the firmware update fails, restore the configuration using the Restore Tool. 135

Section	Page
About the Manuals	4
About Sample Screens Unique to This Software	4
Features	6
Setup Flow	7
Chapter 1 Introduction	13
Operating Environment	14
For High-reliability/H.264 Video Format Systems	14
For Small-scale Systems (Both Storage Server and Viewer Installed)	16
Important Notes Concerning System Requirements	18
Additional Considerations	18
Supported Cameras	19
Camera Video Sizes	20
Product Type and Number of Licenses	21
About Licenses	21
Maximum System Configuration	21
Notes on the Software	22
System Configuration Example	23
Configuration Example 1: Storage Server and Viewer Installed on One Computer	23
Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked Computers	24
Configuration Example 3: Viewers Installed on Multiple Networked Computers	24
System Design	25
Determining the Capacity of the Storage Server	25
Sensor Recording, Motion Detection Recording, Intelligent Function Recording and Volume Detection Recording	32
Calculating Network Bandwidth	33
About RM-Lite	34
Chapter 2 Setup	37
Installation	38
Before Installation	38
How to Install the Software	38
Upgrade from an Earlier Version	40
Upgrade from RM-Lite to RM-64/25/9	40
Settings After Installation	41
Windows Firewall Settings	41
Security Level Setting	42
Sound Settings for Using the Audio Feature	42
Warning When Viewer Starts	42
Chapter 3 Storage Server Settings	43
Flow of Storage Server Settings	44
Start the Viewer	45
Configure a Storage Server Group	47
Display the [Storage Server Group Settings] Dialog Box	47
Change the Storage Server Group Name	47
Configure the Recording Settings	47
Configure Event Priorities and E-mail Notifications	48
Configure a Storage Server	51
Display the [Servers] Tab	51
Specify the Storage Period for Recorded Video	51
Change the Destination of the Recording File and the Maximum Disk Usage	52
Add a Camera	53
Display the [Cameras] Tab	53
Add Cameras One at a Time	53
Assign Camera Tags	54
Search For and Add Cameras	54
Edit Camera Information	55
Remove a Camera	56
Add a User	57
About User Groups	57
Display the [Users] Tab	57
Add a User	58
Change the User Information	58
Remove a User	59
Add a User Group and Specify Its Access Permissions	59
Chapter 4 Viewer Settings	61
Flow for Viewer Settings	62
Configure the Viewer	63
Display the [Viewer Settings] dialog box	63
Configure the Viewer Display and Operation Settings	63
Configure Event Notification and Priorities	64
Configure the Display/Hide Mode for Each Event	64
Configure the Camera	65
Display the [Camera Selector] dialog box	65
Select a Camera	65
Configure the Video Window	66
Configure the [Advanced Camera Settings]	68
Configure the Video Window Layout	71
Create a Layout	71
Place a Video Window	72
Save the Layout	73
Configure a Dynamic Layout	73
Switch Between Layouts	74
Configure a Layout Sequence	74
Open Multiple Layouts Using Tabs	75
Organize Layouts	75
Chapter 5 Setting a Recording Schedule	77
Flow of Recording Schedule Settings	78
Record on a Regular Basis (Repeating Weekly Schedules)	79
Display the [Recording Schedules] window	79
Select a Camera	79
Set a Weekly Schedule	80
Specify the Recording Period and Day of the Week	80
Specify the Recording Mode	81
Specify Advanced Settings	81
Save the Recording Schedule	81
Configure the Recording Mode	82
Configure the Advanced Recording Settings	88
Record at Specific Times (Special Day Schedule Settings)	94
Display the [Special Day Schedules] Tab	94
Create a Special Day Schedule	94
Specify the Day for the Special Day Schedule	95
Select a Camera	95
Specify the Recording Settings	95
Edit a Recording Schedule	96
Editing a Recording Schedule	96
Delete a Recording Schedule	96
Import from a Weekly Schedule	96
Chapter 6 Day-to-Day Operations	97
Flow of Operations	98
Viewer Features	99
View Recorded Video	100
Record Now	100
Save a Snapshot of the Displayed Video	100
Search for a Recording	101
Play a Recording	102
Zoom the Viewing Area In and Out	103
Zoom a Region of the Video (Viewer PTZ)	103
Save Part of a Recording	104
Operate the Camera	105
Get Control of a Camera	105
Use the Pan/Tilt/Zoom Feature	106
Change the Camera Angle to a Preset Position	106
Change the Camera Angle Using a Panorama Image	107
Play Back Audio	107
Compensate for Dark Regions in the Video	108
Check Events	109
View a Live Event	109
Search for Events	110
Chapter 7 Operation and Management	111
Storage Server Health Check	112
Events Indicating Errors or Warning Levels and Corresponding Actions	112
Status Bar	113
System Information	113
Disk Space Management (Important)	114
Chapter 8 Backup	117
Backing up data	118
Destinations of the Backup Files	118
Notes on Backup	118
How to Restore a Backup	119
Restoring from Backup Data	119
Chapter 9 Troubleshooting	121
Actions Required When Recording Errors Occur	122
Solutions When Viewer Problems Occur	122
Viewer and Video windows	122
Timeline	124
[Extract Video]	124
Recording	124
Connection Problems	124
Error Messages	125
Messages Displayed in the Viewer	125
Messages Recorded in the Log Files	129
Event Information	132
Appendix	133
Create a Shortcut Icon for Starting the Viewer	134
Changing the Storage Server IP Address	134
Camera Maintenance	135
About the Latest Camera Firmware	135
Update the Firmware	135
How to Check the Version	136
Checking the Version of the Viewer	136
Checking the Version of the Storage Server	136
Functional Limitations for MPEG-4 and H.264 formats	136
Using the AXIS Q7404/Q7401	137
Supported Firmware	137
Usage Precautions	137
Functional Limitations	137