Canon i80 i80 Quick Start Guide - Page 66

Problem, Possible Cause, Try

Page 66 highlights

Troubleshooting Problem "Error No.: X300" Possible Cause Printer not ready Try This If the POWER lamp is off, turn the printer on. If the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing. Printer not properly connected Ensure that the printer is securely connected to the computer. Note If you are using switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Your printer name is 1. Select Applications from the Go menu. not displayed in the 2. Double-click the Print Center icon in the Utilities folder. Printer List of Print 3. Ensure that i80 is displayed in the Printer List. Center. If i80 is not displayed in the Printer List, reinstall the printer driver. Note If the problem persists, delete all unnecessary documents from the Extensions and Control Panels folder. Have you replaced ink tank with a new one? message is displayed If the ink tank has been replaced with a new one Click Yes to reset the ink counter. See "Resetting the Ink Counter" on page 52. If the ink tank has been remove for a certain period (the ink tank has not been replaced) Click No on the dialog box described above. You can choose the option to disable the display of this confirmation message. 1. Ensure that the printer is turned on and open the Printer Properties dialog box. 2. Click the Maintenance tab and then click Low Ink Warning Setting. 3. Clear a check box of Display a confirmation message of Ink tank replacement and click Send. Low Ink Warning Failure to reset ink Accompanied by Ink counter when Tank Icon With '?' installing new ink tank The ink tank level accompanied by the ink tank icon with the "?" indicates ink tank is not synchronized with its ink counter. Always be sure to reset the ink counter in your printer driver when you replace ink tank. See "Resetting the Ink Counter" on page 52. A "?" is displayed next to the Ink counter between the time one ink tank is removed and the ink counter is reset when the next one is installed. Display of the "?" can be disabled by unchecking the Display low Ink Warning check box. 1. Open the Printer Properties dialog box. 2. Click the Maintenance tab and then click Low Ink Warning Setting icon. 3. Clear a check box of Display low ink warning off and click Send. If you do not want to display the remaining ink level in the Ink Level Information, clear a check box of Display the remaining ink level. 1. Select Applications form the Go menu. 2. Double-click the Print Center icon in the Utilities folder. 3. Select i80 from the Name List and click Configure. 4. Select i80 from the Product list and click Maintenance. 5. Select Remaining ink Level setting from the pop-up menu. 6. Click Remaining Ink Level Indicator Setting icon. 7. Clear a check box of Display the remaining ink Level and click Send. 62

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Troubleshooting
62
“Error No.: X300”
Printer not ready
If the
POWER
lamp is off, turn the printer on.
If the
POWER
lamp is flashing green, the printer is initializing. Wait until the
POWER
lamp stops flashing.
Printer not properly
connected
Ensure that the printer is securely connected to the computer.
Your printer name is
not displayed in the
Printer List
of
Print
Center
.
1. Select
Applications
from the
Go
menu.
2.
Double-click the
Print Center
icon in the
Utilities
folder.
3.
Ensure that i80 is displayed in the
Printer List
.
If i80 is not displayed in the
Printer List
, reinstall the printer driver.
Have you replaced
ink tank with a new
one? message is
displayed
If the ink tank has
been replaced with
a new one
Click
Yes
to reset the ink counter. See "
Resetting the Ink Counter
" on page 52.
If the ink tank has
been remove for a
certain period (the
ink tank has not
been replaced)
Click
No
on the dialog box described above.
You can choose the option to disable the display of this confirmation message.
1.
Ensure that the printer is turned on and open the
Printer Properties
dialog box.
2.
Click the
Maintenance
tab and then click
Low Ink Warning Setting
.
3.
Clear a check box of
Display a confirmation message of Ink tank replacement
and click
Send
.
Low Ink Warning
Accompanied by Ink
Tank Icon With '?'
Failure to reset ink
counter when
installing new ink
tank
The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "
Resetting the Ink Counter
" on page 52.
A “?” is displayed next to the Ink counter between the time one ink tank is
removed and the ink counter is reset when the next one is installed. Display of
the “?” can be disabled by unchecking the
Display low Ink Warning
check box.
1.
Open the
Printer Properties
dialog box.
2.
Click the
Maintenance
tab and then click
Low Ink Warning Setting
icon.
3.
Clear a check box of
Display low ink warning off
and click
Send
.
If you do not want to display the remaining ink level in the
Ink Level Information
,
clear a check box of Display the remaining ink level.
1. Select
Applications
form the
Go
menu.
2.
Double-click the
Print Center
icon in the
Utilities
folder.
3.
Select i80 from the Name List and click
Configure
.
4.
Select i80 from the
Product
list and click
Maintenance
.
5. Select
Remaining ink Level setting
from the pop-up menu.
6. Click
Remaining Ink Level Indicator Setting
icon.
7.
Clear a check box of
Display the remaining ink Level
and click
Send
.
Problem
Possible Cause
Try This
Note
If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try printing
again. If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note
If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.