Canon imageCLASS MF4690 imageCLASS MF4690 Basic Operation Guide - Page 225

Clearing Jams This section describes how to remove jammed paper. When error messages appear on the LCD display, see "LCD Messages," on p. 11-12. For other troubles, see Chapter 10, "Troubleshooting," in the Reference Guide, or Chapter 3, "Troubleshooting," in the Scanner Driver Guide. When , , or appears on the LCD display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: - Fan and tap the paper stack on a flat surface before loading it in the machine. - Check that the paper you are using meets the requirements for use. (See "Paper Requirements," on p. 2-9.) - Make sure you have removed any scraps of paper from the inside of the machine. - When removing jammed documents or paper, take care not to cut your hands on the edges of the document or paper. - When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. - If you tear the paper, remove any torn pieces to avoid further jams. - If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed. Troubleshooting 11-2