Canon imageCLASS MF4690 imageCLASS MF4690 Basic Operation Guide - Page 249
enable access to the folder., An incorrect user name or
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Error Code #0802 #0804 #0806 Description - The name of the SMTP server or POP server in in in is incorrect. - The DNS server name in in in in is incorrect. - Connection to the DNS server failed. You have no permission to access the folder. - An incorrect user name or password was specified for the sending of a file to a file server. - An incorrect destination was specified for the sending of an email message. Action - Check the name of the SMTP server or POP server in in in . - Check the DNS server name in in in in . - Check that the DNS server is functioning normally. Change the setting on the server to enable access to the folder. - Change the user name or password. - Check the e-mail address. Troubleshooting 11-26
Troubleshooting
11-26
Error Code
Description
Action
#0802
The name of the SMTP server or
POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
–
Check the name of the SMTP server
or POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The DNS server name in <DNS
SETTINGS> in <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
–
Check the DNS server name
in <DNS SETTINGS> in <TCP/
IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
–
Connection to the DNS server
failed.
–
Check that the DNS server is
functioning normally.
–
#0804
You have no permission to access the
folder.
Change the setting on the server to
enable access to the folder.
#0806
An incorrect user name or
password was specified for the
sending of a file to a file server.
–
Change the user name or
password.
–
An incorrect destination was
specified for the sending of an e-
mail message.
–
Check the e-mail address.
–