Canon imageCLASS MF4690 imageCLASS MF4690 Basic Operation Guide - Page 251

SETTINGS>. See SYSTEM SETTINGS, AUTH> is incorrect.

Page 251 highlights

Error Code #0821 #0827 #0828 #0829 #0839 Description You have received data that cannot be processed (TIFF analysis error). You have received data that cannot be processed (contains MIME information that is not supported). You have received HTML data. Data containing more pages that the machine can hold in the memory is received. The user name or password for the SMTP authentication in is incorrect. Action Check the settings, and then ask the sender to resend the data. Check the settings, and then ask the sender to resend the data. Ask the sender to use a file format other than HTML, and then resend the data. Print the received documents, and ask the sender to resend the remaining pages. Check the user name and password for in in in in . (See "SYSTEM SETTINGS," on p. 12-33.) Troubleshooting 11-28

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Troubleshooting
11-28
Error Code
Description
Action
#0821
You have received data that cannot
be processed (TIFF analysis error).
Check the settings, and then ask the
sender to resend the data.
#0827
You have received data that cannot
be processed (contains MIME
information that is not supported).
Check the settings, and then ask the
sender to resend the data.
#0828
You have received HTML data.
Ask the sender to use a file format
other than HTML, and then resend the
data.
#0829
Data containing more pages that the
machine can hold in the memory is
received.
Print the received documents, and ask
the sender to resend the remaining
pages.
#0839
The user name or password for
the SMTP authentication in <SMTP
AUTH> is incorrect.
Check the user name and password
for <SMTP AUTH> in <AUTH/ENC
SETTINGS> in <E-MAIL/I-FAX> in
<NETWORK SETTINGS> in <SYSTEM
SETTINGS>. (See “SYSTEM SETTINGS,”
on p. 12-33.)