Canon imageCLASS MF7480 imageCLASS MF7400 Series Reference Guide - Page 383
If You Cannot Solve a Problem, Customer Support (U.S.A.), Customer Support (Canada
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Before Using the Machine 1 Original and Paper 2 Copying 3 Sending and Receiving 4 Printing and Scanning 5 Network (imageCLASS 6 MF7480/MF7470 Only) Remote UI (imageCLASS 7 MF7480/MF7470 Only) System Settings 8 Maintenance 9 Troubleshooting 10 Appendix 11 Table of Contents Index If You Cannot Solve a Problem ˙ Customer Support (U.S.A.) Your machine is designed with the latest technology to provide trouble-free operation. If you cannot solve the problem after having referred to the information in this chapter, or if you think your machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions you can also visit our support site at www.canontechsupport.com. ˙ Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: - For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) - Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-652-2666). - Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday (excluding holidays) for products still under warranty (1-800-652-2666) - The location of the authorized service facility nearest you (1-800652-2666) If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canon.ca * Support program specifics are subject to change without notice. Back Previous Next TOP Please have the following information ready when you contact Canon: - Product name - Serial number: Press (Serial No.) to check your number. - Place of purchase - Nature of problem - Steps you have taken to solve the problem and the results If the machine makes strange noises, emits smoke or odd odor, turn off the main power switch immediately, disconnect the power cord, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. Attempting to repair the machine yourself may void the limited warranty. 10-53