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Canon imagePROGRAF iPF6450 User Guide - Page 17

Error Message, Spectrophotometer Trouble Shooting

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Troubleshooting The printer stops during a print job 986 An error message is shown on the Display Screen 986 The printer ejects blank, unprinted paper ...986 Problems with the printing quality 987 Printing is faint ...987 Paper rubs against the printhead ...988 The edges of the paper are dirty ...988 The surface of the paper is dirty ...989 The back side of the paper is dirty ...989 Roller marks are left across the trailing edge of paper 989 Immediately after borderless printing, the trailing edge margin is soiled during regular printing 990 Printed colors are inaccurate ...990 Banding in different colors occurs ...990 Colors in printed images are uneven ...991 Image edges are blurred or white banding occurs ...992 Setting the Blue Switch on the Platen ...992 The contrast becomes uneven during printing ...995 The length of printed images is inaccurate in the feeding direction 995 Images are printed crooked ...995 Documents are printed in monochrome ...996 Line thickness is not uniform ...996 Lines or colors are misaligned ...996 Borders appear during borderless printing ...997 Spectrophotometer Trouble Shooting 998 Acquiring color measurement data takes a long time 998 Measurement results are unusual/suspect ...998 You cannot execute AutoAdjst(HiPrc) from the computer 998 Cannot print over a network 999 Cannot connect the printer to the network ...999 Cannot print over a TCP/IP network ...999 Cannot print over a NetWare network ...999 Cannot print over AppleTalk or Bonjour networks 1000 Installation problems 1001 Removing Installed Printer Drivers ...1001 Other problems 1003 The printer does not go on ...1003 The printer takes time to start up ...1003 If the Printer Makes a Strange Sound ...1003 Messages advising to check the maintenance cartridge are not cleared 1003 The printer consumes a lot of ink ...1004 Ink Level Detection ...1004 Error Message Error Message 1007 Error Messages 1008 Messages regarding paper 1010 Paper mismatch ...1010 17 MediaType Mismatch ...1010 The paper is too small...1011 The paper is too small...1011 PaprWidth Mismatch ...1012 Paper size not detected...1012

Section	Page
Cover	1
Contents	3
Basic Printing Workflow	21
Printing procedure	22
Printing Options Using Rolls and Sheets	22
Turning the Printer On and Off	23
Loading and Printing on Rolls	25
Loading and Printing on Sheets	28
Printing in Windows	29
Printing from Mac OS X	30
Canceling print jobs	32
Canceling Print Jobs from the Control Panel	32
Canceling Print Jobs from Windows	33
Canceling Print Jobs from Mac OS X	33
Pausing Printing	36
Pausing Printing	36
Enhanced Printing Options	37
Choosing Paper for Printing	38
Choosing a Paper for Printing	38
Specifying Paper in the Printer Driver	38
Printing Photos and Office Documents	39
Printing Photos and Images	39
Printing Photos and Images (Windows)	40
Printing Photos and Images (Mac OS X)	41
Printing from Photoshop	44
Printing Adobe RGB Images (Windows)	45
Printing Adobe RGB Images (Mac OS X)	48
Printing Office Documents	50
Printing Office Documents (Windows)	50
Printing Office Documents (Mac OS X)	52
Using PosterArtist to Compose Originals	54
Adjusting Images	56
Adjusting the Color in the Printer Driver	56
Fine-Tuning Colors of Photos and Images (Windows)	58
Fine-Tuning Colors of Photos and Images (Mac OS X)	60
Giving Priority to Particular Graphic Elements and Colors for Printing	63
Choosing the Document Type and Printing Conditions (Windows)	65
Choosing the Document Type and Printing Conditions (Mac OS X)	67
Printing enlargements or reductions	70
Resizing Originals to Match the Paper Size	70
Resizing Originals to Match the Paper Size (Windows)	70
Resizing Originals to Match the Paper Size (Mac OS X)	72
Resizing Originals to Fit the Roll Width	74
Resizing Originals to Fit the Roll Width (Windows)	75
Resizing Originals to Fit the Roll Width (Mac OS X)	77
Resizing Originals by Entering a Scaling Value	80
Resizing Originals by Entering a Scaling Value (Windows)	80
Resizing Originals by Entering a Scaling Value (Mac OS X)	82
Printing at full size	86
Printing on Oversize Paper	86
Printing at Full Size (Windows)	87
Printing at Full Size (Mac OS X)	88
Borderless Printing at Actual Size	91
Borderless Printing at Actual Size (Windows)	92
Borderless Printing at Actual Size (Mac OS X)	94
Borderless Printing	98
Borderless Printing on Paper of Equivalent Size	98
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	99
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	101
Borderless Printing by Resizing Originals to Fit the Roll Width	104
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	105
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	108
Printing banners or at other non-standard sizes	111
Printing Vertical or Horizontal Banners (Large-Format Printing)	111
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	112
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	116
Printing on Non-Standard Paper Sizes	119
Printing on Non-Standard Paper Sizes (Windows)	119
Printing on Non-Standard Paper Sizes (Mac OS X)	121
Tiling and multiple pages per sheet	124
Printing Multiple Originals Next to Each Other	124
Printing Multiple Originals Next to Each Other (Windows)	125
Printing Multiple Originals Next to Each Other (Mac OS X)	127
Printing Multiple Pages Continuously	128
Printing Multiple Pages Continuously (Windows)	128
Printing Multiple Pages Continuously (Mac OS X)	130
Printing Multiple Pages Per Sheet	132
Printing Multiple Pages Per Sheet (Windows)	132
Printing Multiple Pages Per Sheet (Mac OS X)	134
Printing Posters in Sections	137
Printing Large Posters (Windows)	138
Centering originals	141
Printing Originals Centered on Rolls	141
Printing Originals Centered on Rolls (Windows)	141
Printing Originals Centered on Rolls (Mac OS X)	143
Printing Originals Centered on Sheets	146
Printing Originals Centered on Sheets (Windows)	146
Printing Originals Centered on Sheets (Mac OS X)	148
Conserving roll paper	151
Conserving Roll Paper by Rotating Originals 90 Degrees	151
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	151
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	153
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	155
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	156
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	157
Checking Images Before Printing	161
Checking the Layout in a Preview Before Printing	161
Other useful settings	162
Printing With Watermarks	162
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	163
Making the Original Orientation Match the Paper Orientation	165
Making the Original Orientation Match the Paper Orientation (Windows)	165
Making the Original Orientation Match the Paper Orientation (Mac OS X)	167
Using Favorites	169
Cutting Roll Paper After Printing	170
Cutting Roll Paper After Printing (Windows)	170
Cutting Roll Paper After Printing (Mac OS X)	171
Windows Software	175
Printer Driver	176
Printer Driver Settings	176
Specifying Paper in the Printer Driver	178
Confirming Print Settings	180
Checking the Layout in a Preview Before Printing	180
Using Favorites	182
Accessing the Printer Driver Dialog Box from Applications	183
Accessing the Printer Driver Dialog Box from the Operating System Menu	185
Main Sheet	186
Paper Information on Printer Dialog Box	189
Paper Detailed Settings Dialog Box	189
View Settings Dialog Box for the Printing Application	191
Color Adjustment Sheet: Color	191
Object Adjustment Dialog box: Color	193
Matching Sheet	193
Color Adjustment Sheet: Monochrome	196
Object Adjustment Dialog box: Monochrome	197
Gray Adjustment Sheet	198
Page Setup Sheet	199
Output Method Dialog box	202
Paper Size Options Dialog Box	203
Layout Sheet	204
Page Options Dialog Box	205
Special Settings Dialog Box	206
Favorites Sheet	207
Utility Sheet	208
Support Sheet	209
Settings Summaries Dialog Box	210
Device Settings Sheet	210
Preview	211
The Features of Preview	211
Starting Preview	211
Preview Main Window	212
Dialog Area	214
Enlarge/Reduce the screen display	215
Moving a Page	215
Using the ruler	215
Priority setting for rotating 90 degrees	216
Printing with Selecting the Layout	217
Print on the Center	219
Not Print Spaces at the Top/Bottom	220
Free Layout	221
The Features of Free Layout	221
Starting Free Layout	221
Free Layout Main Window	223
Detailed Settings	224
Preferences Dialog Box	225
Page Options Dialog Box	226
Zoom Dialog Box	227
Format Dialog Box	227
Laying out a Multiple-File Document on One Page	229
Laying out a Document Created with Multiple Application Programs on One Page	231
Selecting an Object	234
Changing the Object Size	235
Moving an Object	236
Rotating an Object	236
Laying out Objects Automatically	237
Aligning Objects	237
Changing the Object Overlapping Order	239
Pasting a Copied or Cut Object	240
Folded Duplex Window	240
Finished Size Settings Dialog Box	241
Binding Settings Dialog Box	242
Prints using Folded Duplex	243
Color imageRUNNER Enlargement Copy	244
The Features of Color imageRUNNER Enlargement Copy	244
Starting Color imageRUNNER Enlargement Copy	244
Color imageRUNNER Enlargement Copy Dialog Box	245
Hot Folder	246
Creating a New Hot Folder	247
Specifying an Existing Shared Folder as a Hot Folder	250
Setting the Print Parameters	253
Printing Enlargements of Scanned Originals from a Color imageRUNNER	253
Print Plug-In for Photoshop / Digital Photo Professional	255
Features of the Print Plug-In for Photoshop/Digital Photo Professional	256
Installation Procedures	256
Uninstall Procedures	259
Starting from Photoshop	259
Starting from Digital Photo Professional	260
Print Plug-In for Photoshop/Digital Photo Professional Main Window	261
Preview Area	263
Main Sheet	265
Page Setup Sheet	268
Color Settings Sheet (Color)	270
Color Settings Sheet (Monochrome)	271
Print History Sheet	272
Support Sheet	274
Adjustment pattern setting dialog box	274
Paper Detailed Settings Dialog Box	278
Set Configuration Dialog Box	280
ICC Conversion Options dialog box	281
Roll Paper Options Dialog Box	282
Size Options Dialog Box	282
Curves Dialog Box	283
Print History Details Dialog Box	284
Utilize Three Types of Previews	285
Check Image with Print Area Layout	285
Check the original image with Image	286
Check Image with Roll Paper Preview	286
Print with a Desired Picture Quality	287
Adjust the Colors and Print	288
Adjust the Colors while Checking the Preview (for Color)	288
Adjust the Colors while Checking the Preview (for Monochrome)	289
Adjust the Colors by Color Matching	291
Print High-Quality Adobe RGB16bit Images	292
Prints monochrome photographs with high quality	293
Using Adobe CMM	294
Printing an Adjustment Pattern and Selecting Adjustment Values	295
Perform Black Point Compensation	297
Perform Printing Press Simulation Print	298
Enlarge/Reduce and Print	298
Enlarge/Reduce and Print Matching Output Media Size	299
Enlarge/Reduce and Print Matching Width of Roll Paper	300
Specify Scaling, Enlarge/Reduce and Print	301
Print with No Borders	302
Customize Media Settings	303
Utilize Print History	303
Confirm Print History Details	304
Apply Print History to an Image	305
Store Print History to Print Preferences	305
Delete Print History	307
Export Print History from Print Preferences	309
Import Print History to Print Preferences	310
Delete Print History from Print Preferences	312
Set Information to Print with Image	313
Layout Plug-In for Photoshop	315
About the Layout Plug-In	315
Layout Plug-In Main Window	315
Add Canvas Size dialog box	317
Creating and Printing a Layout Image for Mounting on a Frame	318
Print Plug-In for Office	320
Print Plug-In for Office features	320
Steps to install	321
Steps to uninstall	323
When Print Plug-In for Office is not displayed	324
To start from Microsoft Word	328
Print Matching Roll Width (Word)	329
Borderless Printing (Word)	331
Multi-Page Printing (Word)	334
Register the settings (Word)	335
Print Using Registered Settings (Word)	336
Portrait Orientation / Landscape Orientation (Word)	338
To start from Microsoft PowerPoint	339
Print Matching Roll Width (PowerPoint)	341
Borderless Printing (PowerPoint)	343
Multi-Page Printing (PowerPoint)	346
Register the settings (PowerPoint)	347
Print Using Registered Settings (PowerPoint)	348
Portrait Orientation / Landscape Orientation (PowerPoint)	350
To start from Microsoft Excel	351
Print Entire Sheet (Excel)	353
Print Selected Area (Excel)	355
Configuring Binding (Excel)	358
Configuring Special Settings	359
Mac OS X Software	361
Printer Driver	362
Printer Driver Settings	362
Specifying Paper in the Printer Driver	364
Confirming Print Settings	366
Checking the Layout in a Preview Before Printing	366
Using Favorites	367
Accessing the Printer Driver Dialog Box from Applications	368
Main Pane	368
Paper Information on Printer Dialog Box	371
Paper Detailed Settings Dialog Box	372
View settings Dialog Box for the Printing Application	374
Matching pane	374
Color Settings Pane: Color	377
Object Adjustment dialog box: Color	378
Color Settings Pane: Monochrome	379
Object Adjustment dialog box: Monochrome	380
Gray Adjustment Pane	380
Page Setup Pane	382
Utility Pane	383
Additional Settings Pane	384
Support Pane	384
Preview	386
The Features of Preview	386
Starting Preview	386
Preview Main Window	388
Paper Settings Panel	391
Easy Settings	393
Advanced Settings	394
Output Settings Panel	396
Color Settings Panel	398
Color Adjustment	399
Gray Adjustment	402
Matching	403
Driver Matching Mode	406
ICC Matching Mode	407
ColorSync	408
Preferences Dialog Box	408
Zoom Dialog Box	409
Go to Page Dialog Box	409
Print with No Borders	409
Print on the Center	410
Not Print Spaces at the Top/Bottom	410
Print Page Rotated 90 Degrees	411
Display with Fitting to the Width of the Paper	412
Display with All	412
Display with Actual Size	412
Moving a Page	413
Free Layout	414
The Features of Free Layout	414
Starting Free Layout	414
Free Layout Main Window	416
Paper Settings Panel	419
Easy Settings	421
Advanced Settings	422
Color Settings Panel	424
Color Adjustment	425
Gray Adjustment	428
Matching	429
Driver Matching Mode	432
ICC Matching Mode	433
ColorSync	434
Preferences Dialog Box	435
Page Setup Dialog Box	436
Zoom Dialog Box	437
Format Dialog Box	437
Laying out a Multiple-File Document on One Page	438
Laying out a Document Created with Multiple Application Programs on One Page	438
Selecting an Object	439
Changing the Object Size	439
Moving an Object	440
Rotating an Object	440
Laying out Objects Automatically	441
Aligning Objects	441
Changing the Object Overlapping Order	443
Pasting a Copied or Cut Object	444
Color imageRUNNER Enlargement Copy	445
The Features of Color imageRUNNER Enlargement Copy	445
Starting Color imageRUNNER Enlargement Copy	446
Color imageRUNNER Enlargement Copy Dialog Box	447
Hot Folder	447
Creating a New Hot Folder	448
Editing a Hot Folder (Setting Print Conditions)	449
Deleting a Hot Folder	451
Setting the Print Parameters	452
Paper Settings Panel	452
Easy Settings	454
Advanced Settings	455
Output Settings Panel	456
Color Settings Panel	458
Driver Matching Mode	459
ICC Matching Mode	460
Printing Enlargements of Scanned Originals from a Color imageRUNNER	460
Print Plug-In for Photoshop / Digital Photo Professional	462
Features of the Print Plug-In for Photoshop/Digital Photo Professional	463
Installation Procedures	463
Uninstall Procedures	465
Starting from Photoshop	467
Starting from Digital Photo Professional	467
Print Plug-In for Photoshop/Digital Photo Professional Main Window	468
Preview Area	470
Main Sheet	471
Page Setup Sheet	474
Color Settings Sheet (Color)	476
Color Settings Sheet (Monochrome)	477
Print History Sheet	478
Support Sheet	479
Adjustment pattern setting dialog box	480
Paper Detailed Settings Dialog Box	484
Set Configuration Dialog Box	485
ICC Conversion Options dialog box	486
Roll Paper Options Dialog Box	487
Size Options Dialog Box	487
Curves Dialog Box	488
Print History Details Dialog Box	489
Utilize Three Types of Previews	490
Check Image with Print Area Layout	491
Check the original image with Image	491
Check Image with Roll Paper Preview	492
Print with a Desired Picture Quality	492
Adjust the Colors and Print	493
Adjust the Colors while Checking the Preview (for Color)	493
Adjust the Colors while Checking the Preview (for Monochrome)	495
Adjust the Colors by Color Matching	497
Print High-Quality Adobe RGB16bit Images	498
Prints monochrome photographs with high quality	499
Using Adobe CMM	500
Printing an Adjustment Pattern and Selecting Adjustment Values	501
Perform Black Point Compensation	503
Perform Printing Press Simulation Print	504
Enlarge/Reduce and Print	504
Enlarge/Reduce and Print Matching Output Media Size	505
Enlarge/Reduce and Print Matching Width of Roll Paper	505
Specify Scaling, Enlarge/Reduce and Print	507
Print with No Borders	508
Customize Media Settings	509
Utilize Print History	509
Confirm Print History Details	510
Apply Print History to an Image	511
Store Print History to Print Preferences	511
Delete Print History	513
Export Print History from Print Preferences	514
Import Print History to Print Preferences	515
Delete Print History from Print Preferences	517
Set Information to Print with Image	518
Layout Plug-In for Photoshop	520
About the Layout Plug-In	520
Layout Plug-In Main Window	520
Add Canvas Size dialog box	522
Creating and Printing a Layout Image for Mounting on a Frame	523
Handling and Use of Paper	525
Paper	526
Types of Paper	526
Paper Sizes	526
Using Paper Other Than Genuine Paper and feed confirmed Paper	528
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings	529
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type	530
Displaying the Paper Reference Guide	530
Updating paper information	532
Handling rolls	533
Loading Rolls on the Roll Holder	533
Loading Rolls in the Printer	536
Changing the Type of Paper	538
Specifying the Paper Length	540
Removing the Roll from the Printer	540
Removing Rolls From the Roll Holder	542
Feeding Roll Paper Manually	544
Keeping Track of the Amount of Roll Paper Left	544
Specifying the Ink Drying Time for Rolls	545
Specifying the Cutting Method for Rolls	546
Cutting the Leading Edge of Roll Paper Automatically	551
Reducing Dust from Cutting Rolls	552
Roll Holder Set	553
Removing the Roll Feed Unit	553
Installing the Roll Feed Unit	554
Lowering the Up-down Unit of the Spectrophotometer Unit (option) Manually	555
Handling sheets	557
Loading Sheets in the Feed Slot	557
Removing Sheets	568
Output Stacker	570
Output Stacker Precautions	570
Using the Output Stacker	571
Media Configuration Tool (Windows)	573
The Features of Media Configuration Tool	573
Installation Procedures	574
Starting Method	576
Media Configuration Tool Main Window	576
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	577
Adding Media Types	579
Changing Media Names	581
Deleting Media Types You Have Added	583
Switching Media Types Display Show/Hide	585
Changing the Display Order of Media Types	586
Using Paper Other than Genuine Paper and Feed Confirmed Paper	588
Compatible Paper	590
Add Custom Paper	591
Delete Custom Paper	597
Edit Custom Paper	598
Export Custom Media Information	599
Import Custom Media Information	600
Create Calibration Target	601
Warnings	602
Media Configuration Tool (Mac OS X)	605
The Features of Media Configuration Tool	605
Procedures for Installing	606
Procedures for Uninstalling	608
Starting Method	611
Media Configuration Tool Main Window	612
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	613
Adding Media Types	614
Changing Media Names	617
Deleting Media Types You Have Added	619
Switching Media Types Display Show/Hide	621
Changing the Display Order of Media Types	623
Using Paper Other than Genuine Paper and Feed Confirmed Paper	624
Compatible Paper	626
Add Custom Paper	627
Delete Custom Paper	634
Edit Custom Paper	634
Export Custom Media Information	635
Import Custom Media Information	636
Create Calibration Target	638
Warnings	639
Control Panel	643
Operations and Display Screen	644
Control Panel	644
Control Panel Display	646
How to View Instructions with Navigate	649
Checking Instructions During Printer Operations	651
Printer Menu	653
Printer Menu Operations	653
Menu Operations	654
Menu Structure	657
Menu Settings	663
Status Print	673
Printing Interface Setting Reports	676
Printer Parts	679
Printer parts	680

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1,060
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1,062
1,063
1,064
1,065
1,066

Match case Limit results 1 per page

Troubleshooting

The printer stops during a print job

986

An error message is shown on the Display Screen

...................................................................................................

986

The printer ejects blank, unprinted paper

.....................................................................................................................

986

Problems with the printing quality

987

Printing is faint

..........................................................................................................................................................................

987

Paper rubs against the printhead

.....................................................................................................................................

988

The edges of the paper are dirty

......................................................................................................................................

988

The surface of the paper is dirty

......................................................................................................................................

989

The back side of the paper is dirty

..................................................................................................................................

989

Roller marks are left across the trailing edge of paper

..........................................................................................

989

Immediately after borderless printing, the trailing edge margin is soiled during regular printing

........................................

990

Printed colors are inaccurate

..............................................................................................................................................

990

Banding in different colors occurs

...................................................................................................................................

990

Colors in printed images are uneven

...............................................................................................................................

991

Image edges are blurred or white banding occurs

....................................................................................................

992

Setting the Blue Switch on the Platen

......................................................................................................................

992

The contrast becomes uneven during printing

...........................................................................................................

995

The length of printed images is inaccurate in the feeding direction

.................................................................

995

Images are printed crooked

.................................................................................................................................................

995

Documents are printed in monochrome

........................................................................................................................

996

Line thickness is not uniform

..............................................................................................................................................

996

Lines or colors are misaligned

............................................................................................................................................

996

Borders appear during borderless printing

..................................................................................................................

997

Spectrophotometer Trouble Shooting

998

Acquiring color measurement data takes a long time

.............................................................................................

998

Measurement results are unusual/suspect

...................................................................................................................

998

You cannot execute AutoAdjst(HiPrc) from the computer

....................................................................................

998

Cannot print over a network

999

Cannot connect the printer to the network

..................................................................................................................

999

Cannot print over a TCP/IP network

................................................................................................................................

999

Cannot print over a NetWare network

............................................................................................................................

999

Cannot print over AppleTalk or Bonjour networks

..................................................................................................

1000

Installation problems

1001

Removing Installed Printer Drivers

.................................................................................................................................

1001