Canon imagePROGRAF iPF6450 User Guide - Page 999

Cannot print over a network, Cannot connect the printer to the network

Page 999 highlights

iPF6450 Cannot connect the printer to the network Cannot print over a network Cannot connect the printer to the network ...999 Cannot print over a TCP/IP network ...999 Cannot print over a NetWare network ...999 Cannot print over AppleTalk or Bonjour networks 1000 Cannot connect the printer to the network Cause The Ethernet cable is not connected correctly to the printer's Ethernet port. Corrective Action 1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. 2. Make sure the Link indicator is lit. The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if the printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T. If the Link indicator is not lit, check the following points. • Make sure the hub is on. • Make sure the end of the Ethernet cable is connected correctly. Insert the Ethernet cable until it clicks and locks in place. • Make sure there is no problem with the Ethernet cable. If there is any problem, replace the Ethernet cable. • Check the communication mode with the hub. Although the printer normally detects the hub communication mode and transmission rate automatically (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection method manually, specifying the communication mode in use. (See "Configuring the Communication Mode Manually.") →P.725 Troubleshooting Cannot print over a network Cannot print over a TCP/IP network Cause The printer's IP address is not configured correctly. The printer's TCP/IP network settings are not configured correctly. The computer you are trying to print from is not configured correctly. Corrective Action Make sure the printer's IP address is configured correctly. (See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →P.727 (See "Configuring the IP Address Using the Printer Control Panel.") →P.703 Make sure the printer's TCP/IP network settings are configured correctly. (See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") →P.707 Make sure the computer's TCP/IP network settings are configured correctly. (See "Configuring the Printer Driver Destination (Windows).") →P.706 (See "Configuring the Destination in TCP/IP Networks (Mac OS X).") →P.718 Cannot print over a NetWare network Cause Corrective Action The printer's NetWare settings are not configured correctly. Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame type is selected. (See "Configuring the Printer's NetWare Network Settings With RemoteUI.") →P.715 The computer you are trying to print from is not configured correctly. Make sure the computer's NetWare settings are configured correctly. (See "Configuring NetWare Network Settings.") →P.710 The NetWare server and services Check the following points. 999 are not configured correctly. 1. Make sure the NetWare file server is running. User's Guide

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Cannot print over a network
Cannot print over a network
Cannot connect the printer to the network
..............................................................................................................
999
Cannot print over a TCP/IP network
............................................................................................................................
999
Cannot print over a NetWare network
.........................................................................................................................
999
Cannot print over AppleTalk or Bonjour networks
..............................................................................................
1000
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause
Corrective Action
The Ethernet cable is
not connected cor-
rectly to the printer's
Ethernet port.
1.
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For
instructions on connecting the cable, refer to the Setup Guide.
2.
Make sure the Link indicator is lit.
The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if the
printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T.
If the Link indicator is not lit, check the following points.
Make sure the hub is on.
Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in auto
negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection meth-
od manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.")
→P.725
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause
Corrective Action
The printer's IP address is not configured correctly.
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.")
→P.727
(See "Configuring the IP Address Using the Printer Control Panel.")
→P.703
The printer's TCP/IP network settings are not config-
ured correctly.
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.")
→P.707
The computer you are trying to print from is not con-
figured correctly.
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).")
→P.706
(See "Configuring the Destination in TCP/IP Networks (Mac OS X).")
→P.718
Cannot print over a NetWare network
Cannot print over a NetWare network
Cause
Corrective Action
The printer's NetWare settings are
not configured correctly.
Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame
type is selected.
(See "Configuring the Printer's NetWare Network Settings With RemoteUI.")
→P.715
The computer you are trying to
print from is not configured correct-
ly.
Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.")
→P.710
The NetWare server and services
are not configured correctly.
Check the following points.
1.
Make sure the NetWare file server is running.
iPF6450
Cannot connect the printer to the network
User's Guide
Troubleshooting
Cannot print over a network
999