Canon imagePROGRAF iPF830 MFP M40 User Guide - Page 614
Roll paper cannot be inserted into the Paper Feed Slot, Cannot load sheets, Paper is not cut neatly
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Roll paper cannot be inserted into the Paper Feed Slot Roll paper cannot be inserted into the Paper Feed Slot Cause The roll paper is warped. Paper is jammed by the paper feed slot. The paper source selection is incorrect. Corrective Action Straighten out curls and reload the roll. Remove the jammed paper. (See "Clearing Jammed Roll Paper.") ➔P.607 (See "Clearing a Jammed Sheet.") ➔P.610 Press the Load button and select the paper source. iPF830 Cannot load sheets Cause Corrective Action The paper source selection is incorrect. Press the Load button and select the paper source. Paper is not cut neatly Cause The paper is bent or curled at the cut position. Paper rises by the ends of the cut position before it is cut. You are using paper that cannot be cut with the Cutter Unit. Cut Speed is not configured correctly in the Control Panel menu. During cutting, printed documents fall out at an angle. Corrective Action Straighten out any curling by the edges of the paper. Reload the paper correctly. Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing. (See "Specifying the Cutting Method for Rolls.") ➔P.344 Change the Cut Speed setting in the Control Panel menu. (See "Menu Structure.") ➔P.435 In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut. (See "Specifying the Cutting Method for Rolls.") ➔P.344 Paper is not cut Cause In the printer driver, No or Print Cut Guideline is specified in Automatic Cutting. In the Control Panel menu, Cutting Mode is set to Eject or Manual. Rolls are not cut when you are using the Media Take-up Unit. Corrective Action Specify Yes in Automatic Cutting in the printer driver. (See "Page Setup Sheet (Windows).") ➔P.165 (See "Paper Detailed Settings Dialog Box (Mac OS).") ➔P.264 If the Cutting Mode is Eject, press the Cut button to cut the paper. If the Cutting Mode is Manual, cut rolls with scissors or the like. (See "Specifying the Cutting Method for Rolls.") ➔P.344 Either cut the roll paper by pressing the Cut button or lift the Release Lever and cut the roll with scissors. (See "Removing Printed Documents from the Media Take-up Unit (Optional).") ➔P.372 The Media Take-up Unit Continues Rotating Cause There is a foreign object in the path of the Media Take-up Sensor (indicated by a dotted line). Corrective Action Remove the foreign object from the Media Take-up Sensor path. Arrange the Basket Cloth and Basket Rod so they do not interfere with the Media Take-up Sensor. Troubleshooting Problems Regarding Paper 614 User's Guide