Cisco 7906G Administration Guide - Page 189

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-3 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued) Message TFTP file not found TFTP server not authorized TFTP timeout Timed Out Version error XmlDefault.cnf.xml, or .cnf.xml corresponding to the phone device name Description Possible Explanation and Action The requested load file (.bin) was not found in the TFTPPath directory. Check the load ID assigned to the phone (from Cisco Unified Communications Manager, choose Device > Phone). Verify that the TFTPPath directory contains a .bin file with this load ID as the name. The specified TFTP server could not be found in the phone's CTL. • DHCP server has wrong configuration file for TFTP server. • The CTL file was made and then the TFTP server address changed. In this case, regenerate the CTL file. TFTP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone-Verify the network connections. • TFTP server is down-Check configuration of TFTP server. Supplicant attempted 802.1X transaction but timed out to due the absence of an authenticator. Authentication typically times out if 802.1X is not configured on the switch. The name of the phone load Make sure that the phone load file has the file is incorrect. correct name. Name of the configuration file. None. This is an informational message indicating the name of the configuration file for the phone. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 7-13