Cisco 7906G Administration Guide - Page 233

Summary, Explanation, Table 9-2, Cisco Unified IP Phone Troubleshooting continued

Page 233 highlights

Chapter 9 Troubleshooting and Maintenance General Troubleshooting Tips Table 9-2 Cisco Unified IP Phone Troubleshooting (continued) Summary Explanation Moving a network connection from the phone to a workstation. If you are powering your phone through the network connection, you must be careful if you decide to unplug the phone's network connection and plug the cable into a desktop computer. Changing the telephone configuration. Phone resetting. Caution The computer's network card cannot receive power through the network connection; if power comes through the connection, the network card can be destroyed. To protect a network card, wait 10 seconds or longer after unplugging the cable from the phone before plugging it into a computer. This delay gives the switch enough time to recognize that there is no longer a phone on the line and to stop providing power to the cable. By default, the network configuration options are locked to prevent users from making changes that could impact their network connectivity. You must unlock the network configuration options before you can configure them. See the "Unlocking and Locking Options" section on page 4-4 for details. The phone resets when it loses contact with the Cisco Unified Communications Manager software. This lost connection can be due to any network connectivity disruption, including cable breaks, switch outages, and switch reboots. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 9-17

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9-17
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1
OL-14585-01
Chapter 9
Troubleshooting and Maintenance
General Troubleshooting Tips
Moving a network connection
from the phone to a
workstation.
If you are powering your phone through the
network connection, you must be careful if you
decide to unplug the phone’s network
connection and plug the cable into a desktop
computer.
Caution
The computer’s network card cannot
receive power through the network
connection; if power comes through
the connection, the network card can
be destroyed. To protect a network
card, wait 10 seconds or longer after
unplugging the cable from the phone
before plugging it into a computer.
This delay gives the switch enough
time to recognize that there is no
longer a phone on the line and to
stop providing power to the cable.
Changing the telephone
configuration.
By default, the network configuration options
are locked to prevent users from making
changes that could impact their network
connectivity. You must unlock the network
configuration options before you can configure
them. See the
“Unlocking and Locking
Options” section on page 4-4
for details.
Phone resetting.
The phone resets when it loses contact with the
Cisco Unified Communications Manager
software. This lost connection can be due to
any network connectivity disruption, including
cable breaks, switch outages, and switch
reboots.
Table 9-2
Cisco Unified IP Phone Troubleshooting (continued)
Summary
Explanation