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Cisco AIR-AP1220B-A-K9 Hardware Installation Guide - Page 71

Troubleshooting - technologies

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Troubleshooting CH A P T E R 7 This chapter provides troubleshooting procedures for basic problems with the access point. For additional diagnostic and troubleshooting information, refer to the Cisco Aironet 1200 Series Access Point Software Configuration Guide. For the most up-to-date troubleshooting information, refer to the Cisco TAC website at the following URL (select Top Issues and then select Wireless Technologies): http://www.cisco.com/tac Sections in this chapter include: • Checking the Top Panel Indicators, page 7-2 • Checking Basic Settings, page 7-3 • Resetting to the Default Configuration, page 7-4 OL-2155-02 Cisco Aironet 1200 Series Access Point Hardware Installation Guide 7-1

Section	Page
Cisco Aironet 1200 Series Access Point Hardware Installation Guide	1
Contents	3
Preface	7
Objectives	7
Audience	7
Organization	7
Conventions	8
Related Publications	8
Obtaining Documentation	9
World Wide Web	9
Documentation CD-ROM	9
Ordering Documentation	9
Documentation Feedback	10
Obtaining Technical Assistance	10
Cisco.com	10
Technical Assistance Center	11
Cisco TAC Web Site	11
Cisco TAC Escalation Center	11
Overview	13
Key Features	14
Dual-Band Radio Support	14
2.4-GHz Mini-PCI Radio Card	14
5-GHz Radio Module	14
Power	15
Antenna Connectors	16
2.4-GHz Radio	16
Ethernet and Console Ports	16
Ethernet Port	16
Console Port	16
Metal Enclosure	16
Indicators	17
Security Lock Feature	18
Network Configuration Examples	19
Root Unit on a Wired LAN	19
Repeater Unit That Extends Wireless Range	20
Central Unit in an All-Wireless Network	21
Access Point Specifications	22
Installation	25
Safety Information	26
FCC Safety Compliance Statement	26
General Safety Guidelines	26
Warnings	27
Installation Guidelines	28
Basic Guidelines	28
Installation Above Suspended Ceilings	28
Coverage Options	29
Minimal Overlap Coverage Option	29
Heavy Overlap Coverage Option	29
Site Surveys	30
Unpacking the Access Point	30
Package Contents	31
Before Beginning the Installation	31
Installation Summary	32
Connecting the 2.4-GHz Antennas	32
Connecting the Ethernet and Power Cables	33
Basic Configuration	35
Before You Start	36
Summary of Configuration Steps	36
Using the IP Setup Utility	37
Obtaining and Installing IPSU	37
Finding the Access Point’s IP Address	37
Setting the Access Point IP Address and SSID	38
Entering Basic Settings	40
Using an Internet browser	40
Using a Terminal Emulator	43
Selecting Pages and Settings	43
Applying Changes to the Configuration	43
Assigning Basic Settings	43
Default Basic Settings	47
Mounting Instructions	49
Overview	50
Mounting on a Horizontal or Vertical Surface	51
Mounting on a Suspended Ceiling	52
Attaching the Access Point to the Mounting Bracket	53
Securing the Access Point to the Mounting Bracket	53
2.4-GHz Radio Upgrade	55
Overview	56
Unpacking the Radio	56
Opening the Access Cover	57
Removing a Blank Spacer Card	58
Removing a 2.4-GHz Radio	59
Installing a 2.4-GHz Radio	61
5-GHz Radio Module Upgrade	63
Overview	64
Unpacking the Radio Module	64
Removing the 5-GHz Radio Access Cover	64
Removing a 5-GHz Radio Module	65
Installing a 5-GHz Radio Module	67
Troubleshooting	71
Checking the Top Panel Indicators	72
Checking Basic Settings	74
Security Settings	74
Resetting to the Default Configuration	74
Translated Safety Warnings	77
Dipole Antenna Installation Warning	78
Explosive Device Proximity Warning	79
Installation and Grounding Warning	80
Lightning Activity Warning	82
Installation Warning	83
Circuit Breaker (15A) Warning	84
Declarations of Conformity and Regulatory Information	85
Manufacturers Federal Communication Commission Declaration of Conformity Statement	86
Department of Communications—Canada	87
Canadian Compliance Statement	87
European Community, Switzerland, Norway, Iceland, and Liechtenstein	88
Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC	88
Declaration of Conformity for RF Exposure	90
Guidelines for Operating Cisco Aironet Access Points in Japan	90
Japanese Translation	90
English Translation	91
Console Cable Pinouts	93
Overview	94
Console Port Signals and Pinouts	94
Channels and Antenna Settings	95
Channels	96
IEEE 802.11b (2.4 GHz Band)	96
IEEE 802.11a (5-GHz Band)	97
Maximum Power Levels and Antenna Gains	98
IEEE 802.11b (2.4 GHz Band)	98
IEEE 802.11a (5-GHz Band)	100
Glossary	101