Cisco WRV200 User Guide - Page 43

Appendix A Troubleshooting setting is disabled in the browser. Check our website at www.linksys.com for more information. If all else fails in the installation, what can I do? Reset the Router by holding down the Reset button for ten seconds. Reset your cable or DSL modem by powering the unit off and then on. Obtain and flash the latest firmware release that is readily available on the Linksys website, www.linksys.com. How can I be notified of new Router firmware upgrades? All Linksys firmware upgrades are posted on the Linksys website at www.linksys.com, where they can be downloaded for free. The Router's firmware can be upgraded using the Web-based Utility. If the Router's Internet connection is working well, there is no need to download a newer firmware version, unless that version contains new features that you would like to use. Downloading a more current version of Router firmware will not enhance the quality or speed of your Internet connection, and may disrupt your current connection stability. Will the Router function in a Macintosh environment? Yes, but the Router's setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 5.0 or higher for Macintosh. I am not able to get the web configuration screen for the Router. What can I do? You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet Explorer. Or remove the dial-up settings on your browser. Check with your browser documentation, and make sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet. What is DMZ Hosting? Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet. Some applications require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you want to use DMZ Hosting. If DMZ Hosting is used, does the exposed user share the public IP with the Router? No. Does the Router pass PPTP packets or actively route PPTP sessions? The Router allows PPTP packets to pass through. Is the Router cross-platform compatible? Any platform that supports Ethernet and TCP/IP is compatible with the Router. Does the Router replace a modem? Is there a cable or DSL modem in the Router? No, this version of the Router must work in conjunction with a cable or DSL modem. Which modems are compatible with the Router? The Router is compatible with virtually any cable or DSL modem that supports Ethernet. How can I check whether I have static or DHCP IP addresses? Ask your ISP to find out. How do I get mIRC to work with the Router? Under the Firewall -> Port Forwarding tab, set port forwarding to 113 for the PC on which you are using mIRC. Wireless-G VPN Router with RangeBooster 38