Compaq Armada e500 Compaq Armada E500 Series Reference Guide - Page 153

Solving Hardware Installation Problems

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Solving Hardware Installation Problems Problem Possible Cause Solution Hardware devices are not working properly The system did not automatically configure the new device. Check the documentation that came with the new device to determine whether any device drivers need to be installed and, if necessary, install the correct device drivers. Cable(s) of the new external device may be loose or the power cable may be unplugged. Ensure that all cables are properly and securely connected. The power switch of the new external device is not turned on or was turned on after the computer was turned on. Place the computer in Suspend by pressing the suspend button. Turn on the new external device. Press the suspend button again to exit Suspend. This allows the system to recognize the new device. The device was Turn the computer off. plugged in while the Reattach the new computer was on or in external device and turn Suspend and was not it on. Press the power recognized by the button to start the system. computer. This allows the system to recognize the new device. Troubleshooting 16-11

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Troubleshooting
16-11
Solving Hardware Installation Problems
Problem
Possible Cause
Solution
Hardware devices
are not working
properly
The system did not
automatically
configure the new
device.
Check the
documentation that came
with the new device to
determine whether any
device drivers need to be
installed and, if
necessary, install the
correct device drivers.
Cable(s) of the new
external device may
be loose or the power
cable may be
unplugged.
Ensure that all cables are
properly and securely
connected.
The power switch of
the new external
device is not turned
on or was turned on
after the computer
was turned on.
Place the computer in
Suspend by pressing the
suspend button. Turn on
the new external device.
Press the suspend
button again to exit
Suspend. This allows the
system to recognize the
new device.
The device was
plugged in while the
computer was on or in
Suspend and was not
recognized by the
system.
Turn the computer off.
Reattach the new
external device and turn
it on. Press the power
button to start the
computer. This allows
the system to recognize
the new device.