Compaq Armada e500 Compaq Armada E500 Series Reference Guide - Page 159

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Solving Modem Problems Continued Problem Possible Cause Solution Fax transmissions do not work. Characters are garbled/transfer rates are slow The wrong printer driver is selected. Verify that you have selected the correct printer driver. There is noise in the telephone line. Request a telephone line filter from your local telephone service provider. Settings on the sending and receiving modem do not match. Use the same parity, modem speed, word length, and stop bits settings on both modems. The error correction feature of your modem software is interfering. Disable error correction (&KO) and data compression (&MO) using AT commands. NOTE: To access AT commands and instructions for using them, select StartÅCompaq Information CenterÅ Modem Commands. Continued Troubleshooting 16-17

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Troubleshooting
16-17
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Fax transmissions
do not work.
The wrong printer
driver is selected.
Verify that you have
selected the correct
printer driver.
Characters are
garbled/transfer
rates are slow
There is noise in the
telephone line.
Request a telephone line
filter from your local
telephone service
provider.
Settings on the
sending and receiving
modem do not match.
Use the same parity,
modem speed, word
length, and stop bits
settings on both
modems.
The error correction
feature of your
modem software is
interfering.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE:
To access AT
commands and
instructions for using
them, select
Start
¯
Compaq
Information Center
¯
Modem Commands.
Continued