Compaq Armada e500 Compaq Armada E500 Series Reference Guide - Page 163

Call the PC Card vendor

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Solving PC Card Problems Continued Problem Possible Cause Solution Computer beeps only once when a PC Card is inserted continued PC Card drivers fail with error messages during system restart Modem/fax PC Card does not work Network PC Card does not work Card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. The PC Card is not configured correctly. Call the PC Card vendor or Compaq Customer Support for assistance. The modem/fax card conflicts with a system board serial device (e.g., mouse). Click the modem icon in Device Manager, then click Properties to select another COM port for the modem/fax card. If you are running Windows NT 4.0, click Start ÅControl Panel ÅPorts to select another COM port for the modem/fax card. Card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Network driver is not properly installed or configured. Use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver. If you are running Windows NT 4.0, click StartÅControl PanelÅNetworks to identify information about your network card and to install the correct card driver. The network card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Minor configuration Call Compaq Customer adjustments are Support or the PC Card needed for the PC Card vendor for help with to work in the network configuration operating system requirements. environment. Continued Troubleshooting 16-21

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Troubleshooting
16-21
Solving PC Card Problems
Continued
Problem
Possible Cause
Solution
Computer beeps
only once when a
PC Card is
inserted
continued
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
PC Card drivers
fail with error
messages during
system restart
The PC Card is not
configured correctly.
Call the PC Card vendor
or Compaq Customer
Support for assistance.
Modem/fax PC
Card does not
work
The modem/fax card
conflicts with a system
board serial device
(e.g., mouse).
Click the modem icon in
Device Manager, then
click Properties to select
another COM port for the
modem/fax card.
If you are running
Windows NT 4.0, click
Start
¯
Control Panel
¯
Ports to select another
COM port for the
modem/fax card.
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC Cards.
Network PC Card
does not work
Network driver is not
properly installed or
configured.
Use the Network
Neighborhood to identify
information about your
network card and setup.
Then use the Add New
Hardware wizard to install
the correct card driver.
If you are running Windows
NT 4.0, click Start
¯
Control
Panel
¯
Networks to identify
information about your
network card and to install
the correct card driver.
The network card
design or card driver
may not be compatible
with the PCMCIA
software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
Minor configuration
adjustments are
needed for the PC Card
to work in the network
operating system
environment.
Call Compaq Customer
Support or the PC Card
vendor for help with
configuration
requirements.
Continued