Compaq Armada m700 Compaq Armada M700 Series of Personal Computers Reference G - Page 172

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Solving Modem Problems Continued Problem Possible Cause Solution Modem does not connect at highest speed. Line conditions in your area or in the area you are calling may not support the highest connect speeds. Have your telephone line checked by your local telephone service provider. Try dialing an alternate telephone number for the service you are using. Another device on your Hang up an extension telephone line may be telephone and disconnect causing interference. any other devices that may be using the same telephone line, then redial. The service or site called does not support 56K or supports an incompatible 56K implementation. An internal modem supports K56flex. To find an Internet service provider (ISP) that supports K56flex, go to the Compaq Web site at www.compaq.com. There is noise on the telephone line. The 56K protocol of an internal modem will fall back to lower speeds if the telephone line is too noisy for a high-speed connection. Try using another telephone line. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-to-digital conversion. Try connecting from an alternate site. Troubleshooting 16-15

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Troubleshooting
16-15
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Modem does
not connect at
highest speed.
Line conditions in your
area or in the area you
are calling may not
support the highest
connect speeds.
Have your telephone line
checked by your local
telephone service provider.
Try dialing an alternate
telephone number for the
service you are using.
Another device on your
telephone line may be
causing interference.
Hang up an extension
telephone and disconnect
any other devices that may
be using the same
telephone line, then redial.
The service or site
called does not
support 56K or
supports an
incompatible 56K
implementation.
An internal modem supports
K56flex.
To find an Internet service
provider (ISP) that supports
K56flex, go to the Compaq
Web site at
www.compaq.com.
There is noise on the
telephone line.
The 56K protocol of an
internal modem will fall back
to lower speeds if the
telephone line is too noisy
for a high-speed
connection.
Try using another telephone
line.
The telephone line
does not support 56K
implementation.
The 56K protocol requires
that the telephone line
contain no more than one
analog-to-digital conversion.
Try connecting from an
alternate site.