Compaq Presario 1800 Presario 1800XL Series Maintenance and Service Guide - Page 36

Troubleshooting, Models: XL180, XL181, and XL190

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Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Troubleshooting This section covers troubleshooting and resolving common problems associated with Compaq Presario 1800 Series Notebook Computers. The basic steps in troubleshooting include: 1. Preparing the Notebook for troubleshooting as outlined in Preliminary Steps on the following page 2. Performing the Power-On Self Test (POST) and observing any error messages displayed Note: If the Notebook is unable to complete POST or an error message is displayed, skip to step 3 below to try to resolve the problem. 3. Attempting the recommended solutions described later in this chapter When following the recommended solutions provided in POST and Diagnostic Error Codes, perform the steps in the order listed above. Rerun POST after each recommended action until the problem is solved even if no error message occurs. Once the problem is solved, do not perform the remaining recommended solutions. Note: If the problem is intermittent, check the Notebook several times to verify that the problem is resolved. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 1

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
T
ROUBLESHOOTING
1
Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192
Troubleshooting
This section covers troubleshooting and resolving common problems associated with
Compaq Presario 1800 Series Notebook Computers. The basic steps in troubleshooting
include:
1. Preparing the Notebook for troubleshooting as outlined in
Preliminary Steps
on the
following page
2. Performing the
Power-On Self Test (POST)
and observing any error messages
displayed
Note:
If the Notebook is unable to complete POST or an error message is displayed, skip
to step 3 below to try to resolve the problem.
3. Attempting the recommended solutions described later in this chapter
When following the recommended solutions provided in
POST
and
Diagnostic Error Codes
,
perform the steps in the order listed above. Rerun POST after each recommended action
until the problem is solved even if no error message occurs. Once the problem is solved, do
not perform the remaining recommended solutions.
Note:
If the problem is intermittent, check the Notebook several times to verify that the
problem is resolved.