Compaq Presario 1800 Presario 1800XL Series Maintenance and Service Guide - Page 62

Keyboard/Numeric Keypad Solutions, Solving Memory Problems, Keyboard/Numeric Keypad, Problem

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Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Keyboard/Numeric Keypad Solutions Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table. Keyboard/Numeric Keypad Problem Probable Cause Solution(s) Embedded numberic keypad on Notebook keyboard is disabled. Num Lock function is not enabled. Embedded numeric keypad is disabled and Num Lock function is on. External numeric keypad is connected to the Notebook. Press the Shift+NumLk keys to enable the Num Lock function and embedded numberic keypad. The Num Lock icon appears on the status display. Disconnect the external numeric keypad from the Notebook. Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Problem Memory count during Power-On Self-Test (POST) is incorrect. "Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation. Memory Probable Cause Optional memory expansion card is installed incorrectly, is incompatible with the Notebook, or is defective. System ran out of memory for the application. Solution(s) Ensure that the optional memory expansion card is installed correctly, and then restart the Notebook. Check the application documentation for memory requirements. If necessary, Install additional memory. Too many TSR (terminateand-stay-resident) applications are running. Remove from memory any TSR applications that you do not need. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 27

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
T
ROUBLESHOOTING
27
Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192
Keyboard/Numeric Keypad Solutions
Some common causes and solutions for keyboard/numeric keypad problems are listed in
the following table.
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Keyboard/Numeric Keypad
Problem
Probable Cause
Solution(s)
Embedded numberic
keypad on Notebook
keyboard is disabled.
Num Lock function is not
enabled.
Press the
Shift+NumLk
keys to
enable the Num Lock function and
embedded numberic keypad. The
Num Lock icon appears on the
status display.
Embedded numeric
keypad is disabled and
Num Lock function is
on.
External numeric keypad is
connected to the Notebook.
Disconnect the external numeric
keypad from the Notebook.
Memory
Problem
Probable Cause
Solution(s)
Memory count during
Power-On Self-Test
(POST) is incorrect.
Optional memory expansion
card is installed incorrectly, is
incompatible with the
Notebook, or is defective.
Ensure that the optional memory
expansion card is installed
correctly, and then restart the
Notebook.
“Out of Memory”
message is displayed
on the screen or
insufficient memory
error occurs during
operation.
System ran out of memory for
the application.
Check the application
documentation for memory
requirements.
If necessary, Install additional
memory.
Too many TSR (terminate-
and-stay-resident)
applications are running.
Remove from memory any TSR
applications that you do not need.