Compaq ProLiant 5000 ProLiant Server Troubleshooting Guide - Page 41
Sun Solaris Operating Systems, If HP drivers are installed with Driver Updates DUs
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Diagnosing the Problem • A list of all third-party hardware and software installed, with versions • A detailed description of the problem and any associated error messages NOTE: If your configuration includes SQL server, refer to the "SQL Server" section in this chapter. Sun Solaris Operating Systems Collect the following information: • Operating system version number • Type of installation selected: Interactive, WebStart, or Customer JumpStart • Which software group selected for installation: End User Support, Entire Distribution, Developer System Support, or Core System Support • If HP drivers are installed with Driver Updates (DUs): - DU number - List of drivers in the DU diskette • The drive subsystem and file system information: - Number and size of partitions and logical drives - File system on each logical drive • A list of all third-party hardware and software installed, with versions • A detailed description of the problem and any associated error messages • Printouts of: /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname) /var/adm/messages /etc/vfstab /usr/sbin/prtconf 1-28 HP Servers Troubleshooting Guide
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