Dell B2360d Mono Laser Printer User Guide - Page 123
Printer display is blank, Step 8
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Troubleshooting 123 Action Yes Step 8 Go to step 9. Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device. Is the printer cable securely attached to the printer and the computer, print server, option, or other network device? Step 9 Go to step 10. Make sure to install all hardware options properly and remove any packing material. Are all hardware options properly installed and all packing material removed? Step 10 Go to step 11. Check if you have selected the correct port settings in the printer driver. No Connect the printer cable securely to the printer and the computer, print server, option, or other network device. Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer. Use correct printer driver settings. Are the port settings correct? Step 11 Check the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Is the printer working? Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem is solved. Go to step 2. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Turn off the printer, and then contact technical support. Do Please wait and Ready appear on the printer display?