Dell Dimension 4100 Dell Dimension 4100 System Solutions Guide - Page 29

If you cannot play a music CD or install a program from a CD, Tell Me How

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Page 29 highlights

C A NN O T S A V E F I L E S T O A F L O P P Y D I S K - Ensure that the floppy disk is not full or write-protected (locked). See the following illustration. TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K - Insert another floppy disk to eliminate the possibility that the original floppy disk is defective. back of floppy disk write-protected not writeprotected If you cannot play a music CD or install a program from a CD E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click the My Computer icon. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. CLE AN T H E DI S C - See the Tell Me How help file for instructions. A D J U S T T HE W I N D O W S V O L U M E C O N T R O L - Double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. S olving Pr oblems 29

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Solving Problems
29
If you cannot play a music CD or install a program from a CD
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
C
ANNOT
SAVE
FILES
TO
A
FLOPPY
DISK
—
Ensure that the floppy disk is
not full or write-protected (locked). See the following illustration.
T
EST
THE
DRIVE
WITH
ANOTHER
FLOPPY
DISK
—
Insert another floppy
disk to eliminate the possibility that the original floppy disk is defective.
not write-
protected
back of floppy disk
write-protected
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Double-click the
My
Computer
icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
CD—
Insert another CD to eliminate the
possibility that the original CD is defective.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Double-click the yellow
speaker icon in the lower-right corner of your screen. Be sure that the volume is
turned up and that the sound is not muted.