Dell Dimension B110 Owner's Manual - Page 32

No sound from headphones, Video and Monitor Problems, If the screen is blank

Page 32 highlights

RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R - See page 40. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See page 46. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Ensure that the headphone cable is securely inserted into the headphone connector (see page 49). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures. If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the graphics cable is connected as shown on the setup diagram for your computer. • If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to determine if the power cable is defective. • Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. 32 Solving Problems

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32
Solving Problems
No sound from headphones
Video and Monitor Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide
.
NOTE:
See the monitor documentation for troubleshooting procedures.
If the screen is blank
R
UN
THE
SPEAKER
DIAGNOSTICS
R
EINSTALL
THE
SOUND
DRIVER
See page 40.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See page 46.
C
HECK
THE
HEADPHONE
CABLE
CONNECTION
Ensure that the headphone cable is securely inserted
into the headphone connector (see page 49).
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
C
HECK
THE
MONITOR
CABLE
CONNECTION
Ensure that the graphics cable is connected as shown on the setup diagram for your computer.
If you are using a graphics extension cable and removing the cable solves the problem, the cable is
defective.
Swap the computer and monitor power cables to determine if the power cable is defective.
Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.)
C
HECK
THE
MONITOR
POWER
LIGHT
If the power light is off, firmly press the button to ensure that
the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.