Dell E2222H Users Guide - Page 48

Product-specific problems, Troubleshooting, Specific symptoms, Possible solutions

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Page 48 highlights

Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor with the buttons on the bottom of the panel No input signal when user controls are pressed The picture does not fill the entire screen • Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. • Check if the OSD menu is locked. If yes, press and hold the Exit button (button 4) for four seconds to unlock. • Check the signal source. Ensure that the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard. • Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if necessary. • Reset the computer or video player. • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. 48 │ Troubleshooting

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48
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Troubleshooting
Product-specific problems
Specific symptoms
Possible solutions
Screen image is too small
•
Check the
Aspect Ratio
setting in the
Display
settings OSD.
•
Reset the monitor to Factory Settings (
Factory Reset
).
Cannot adjust the monitor
with the buttons on the
bottom of the panel
•
Turn off the monitor, unplug the power cord, plug it back, and then turn on
the monitor.
•
Check if the OSD menu is locked. If yes, press and hold the Exit button
(button 4) for four seconds to unlock.
No input signal when user
controls are pressed
•
Check the signal source. Ensure that the computer is not in standby or
sleep mode by moving the mouse or pressing any key on the keyboard.
•
Check if the video cable is plugged in properly. Disconnect and reconnect
the video cable if necessary.
•
Reset the computer or video player.
The picture does not fill the
entire screen
•
Due to different video formats (aspect ratio) of DVDs, the monitor may
display in full screen.
•
Run the built-in diagnostics.