Dell G5 5090 Service Manual - Page 75

Table 19. Diagnostic error messages(continued) Error messages HARD-DISK DRIVE READ FAILURE INSERT BOOTABLE MEDIA INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM KEYBOARD CLOCK LINE FAILURE KEYBOARD CONTROLLER FAILURE KEYBOARD DATA LINE FAILURE KEYBOARD STUCK KEY FAILURE LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE MEMORY ALLOCATION ERROR MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE NO BOOT DEVICE AVAILABLE NO BOOT SECTOR ON HARD DRIVE NO TIMER TICK INTERRUPT NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN Description persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive may be defective. Shut down the computer, remove the hard drive, and boot the computer from an optical. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The operating system is trying to boot to non-bootable media, such as an optical drive. Insert bootable media. The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards, check the cable connection. Run the Keyboard Controller test in Dell Diagnostics. For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. Dell MediaDirect cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it. The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait for 30 seconds, and then restart it. Run the program again. If the error message still appears, see the software documentation. A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it. A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it. A memory module may be faulty or improperly seated. Reinstall the memory module or, if necessary, replace it. The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. The operating system may be corrupted, Contact Dell. A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. You have too many programs open. Close all windows and open the program that you want to use. Troubleshooting 75